Student Services
Information Systems provides a number of services to support our campus community. The following is a comprehensive list of services which you can sort using the categories in the left hand column. We encourage you to utilize this page when exploring our services and to reach out to us with any questions.
Categories
Academic Technologies
Account & Security
Administrative Technologies
Devices & Software
Hosting & High Performance Computing
Multimedia & Cable TV
Network & Telecom
Support & Training
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- Account and Password ManagementInformation Systems notifies you by email when it is time to change your campus computing password. You will receive email messages 9, 6, and 3 days before your password expires.
- Adobe Creative CloudAdobe Creative Cloud gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services.
- Adobe Creative Cloud ExpressEasily create social graphics, flyers, logos, and more on web and mobile with Adobe Creative Cloud Express (formerly Adobe Spark). The premium version is available to students, faculty, and staff with their WFU Adobe account.
- AskDeacAskDeac is our help portal, providing an easy-to-use, user-friendly platform for faculty, students, and staff to get IT help.
- Cable TVTVs can be connected to WFU Cable TV network. Watch streaming channels with Stream2, available to all WFU faculty, staff, and students.
- CamtasiaFaculty, students, and staff have access to Camtasia, a screen recording and video editing tool that allows you to record onscreen activity, audio and webcam video, and narrate existing PowerPoint presentations. Through Camtasia, you can record, edit, produce, and share course content.
- CanvasCanvas is Wake Forest’s Learning Management System (LMS) well known for its usability and mobile app.
- Computing DevicesStudents may purchase with an education discount through WakeWare. Faculty and staff now have the option to choose a Microsoft Surface, Lenovo, or Apple computer through the distribution process.
- Data Backup and RestoreFiles and data can be lost through viruses, accidental deletion, hardware failure, or theft of the computer. Backups will reduce the impact of such occurrences.
- DeaconSpace – rooms.wfu.eduDeaconSpace (Virtual EMS) is the University’s space request system – simply log in with your WFU credentials to view available rooms, browse events, and request spaces.
- DropboxDropbox is an additional platform for file storage and collaboration. Dropbox, like Google Drive, provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.
- Email (Gmail)A free Google Web-based email service available to Wake Forest faculty, staff, and students.
- External AV & Event SupportIS recommends hiring out portable AV needs to one of our approved outside vendors. On-campus options are available in certain spaces.
- GartnerGartner is a leading information technology firm that provides research and analysis services to inform and support decision making in higher education and other industry sectors.
- Google 2-Step VerificationThe use of two-factor authentication to prove one’s identity is based on the premise that an unauthorized actor is unlikely to be able to supply both factors required for access.
- Google ClassroomCreate a project site using Google Classroom! Here you can create a course outside of Banner registration, a non-credit course, or a course that includes students that don’t have a Wake Forest Gmail account.
- Google GroupsA free Google service that provides discussion groups for people sharing common interests.
- Google MeetEasy-to-join video-calls with no downloaded client or plugin required! Chat with your colleagues or fellow students, start or virtual meeting, or live stream.
- Google SitesUtilize the Google suite of productivity tools with this easy-to-use website creator. Accessed using your Wake Forest account, Google Sites provides faculty, students, and staff the ability to create websites featuring drag and drop functionality.
- Google WorkspaceAn integrated suite of secure, cloud-native collaboration and productivity apps powered by Google AI. Includes Gmail, Docs, Drive, Calendar, and more.
- GrackleGrackle is a Google add-on accessibility checker available to campus community members that have a .wfu.edu email address.
- High Performance ComputingThe DEAC Cluster is a centralized research computing environment for the entire University.
- KalturaKaltura is an all-in-one tool that allows you to record, edit, publish, and share media content through your Canvas course or MediaSpace Portal.
- Learning TeamWelcome to the Information Systems Learning page. Check out our classes offered through Workday Learning, or Explore Services to view relevant training materials.
- LinkedIn LearningAll faculty, students, and staff have access to LinkedIn Learning, an online learning platform that combines the training opportunities of Lynda.com with all the benefits of LinkedIn, enabling individuals and organizations to achieve their objectives and aspirations.
- Microsoft OneDriveAvailable to current WFU Faculty, Staff, and Students! Microsoft OneDrive is an additional platform for file storage and collaboration. Like Google Drive and Dropbox, Microsoft OneDrive provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.
- Multimedia TechnologyIS currently maintains over 400 multimedia technology-enabled spaces. Rooms contain various levels of multimedia integration, from simple television monitors, to elaborate high definition projection systems with multiple inputs.
- Network & WirelessOur campus network, WFUwireless, provides unrestricted bandwidth to campus and Intranet services, while our open wireless network, WFUguest, is for campus guests. Use entertainment devices (Smart TVs, gaming consoles, etc) on the wireless network by registering on MyDevices.
- One Button StudioOur campus network, WFUwireless, provides unrestricted bandwidth to campus and Intranet services, while our open wireless network, WFUguest, is for campus guests. Use entertainment devices (Smart TVs, gaming consoles, etc) on the wireless network by registering on MyDevices.
- OneWFUOneWFU is your one-stop shop for all the links you need to manage your Wake Forest experience, including academic links, student services links, facilities, events and activities, and more.
- PrintingIS recommends using on-campus printing resources rather than a personal printer. It’s a greener way to go.
- QualtricsQualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys and generating reports without having any previous programming knowledge.
- Security EssentialsEssential information for staying secure on the WFU campus. Protect your data, your identity, and institutional integrity.
- Service DeskThe Information Systems Service Desk is located in the Z. Smith Reynolds Library on the main floor of the Wilson Wing.
- Software@WFU – Download SoftwareSoftware @ WFU is our easy to use site for downloading software on WFU or BYOD computers.
- StatuspageStatuspage is the fastest way to get updates on Information System incidents. This service provides IS a way to get in front of incident communication so IS can focus on fixing the problem at hand.
- Stream2Through Stream2, faculty, staff and students can create an account with Apogee to access streaming TV services for their computer and personal mobile devices. The streaming TV service is only available while connected to the campus network.
- Video ConferencingIS offers video conferencing solutions free of charge to faculty, staff, and students. Connect with lecturers, experts, the business community, and more.
- VoiceThreadCommonly used for narrated PowerPoint presentations, VoiceThread is a highly flexible, collaborative environment for video, voice, images, and common documents.
- VPNVirtual Private Network software, commonly referred to as VPN, protects users on unsecure networks by encrypting data communicated over the Internet. Faculty, staff, and students can download and install VPN software here.
- Wake Forest Internal DirectoryWake Forest University now uses the Google Directory located at contacts.google.com.
- WakeSitesWakeSites provides Wake Forest students, faculty, and staff the tools to build dynamic websites using web platforms such as WordPress, Omeka, and Scalar.
- WakeWareWakeWare is a robust student computing program that recommends highly configured, insured, and supported personal computing devices at a negotiated price for our undergraduate students.
- WebexCisco Webex is a platform for hosting and attending online meetings and presentations, webinars, training, and online presentations. Available to all Faculty, Staff, and Students.
- WINWIN is the Wake Information Network. Faculty and Staff can find pay stubs, benefits information, and tax documents. Students will find their grades and transcripts, as well as online voting.
- Workday LearningWorkday Learning has launched at Wake for Faculty & Staff. The Learning worklet is now available in Workday. Courses previously found on the PDC Online have been transitioned to Workday Learning.
- ZoomZoom for desktop and mobile is a platform for video conferencing, recording meetings, chatting, screen sharing, and more.