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University recommends Twitter users change their password

Alerts | May 07, 2018 at 9:42 am

Via Business Insider:

Twitter is advising all its 330 million users to change their password after a glitch left them exposed in the company’s internal systems.

Twitter discovered the glitch and did not find any “breach or misuse by anyone,” the company said in a blog post.

The bug left passwords in an internal log “unmasked,” meaning that instead of showing up as an encrypted set of random set of letters and numbers, the password itself was displayed in plain text.

Even though the company says it has no reason to believe anyone obtained any sensitive information, it is telling users to change their password “out of an abundance of caution.”

4/5/2018 – Data Breach for MyFitnessPal accounts

Alerts | Apr 05, 2018 at 2:08 pm

You may have seen information in the news about a data breach affecting Under Armour’s MyFitnessPal accounts. Under Armour released this statement to account owners.

As a reminder, it’s best practice to change your account passwords often and refrain from using the same or similar logins and passwords for multiple services.

If you have questions concerning this message, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

The IRS will NOT request personal information by email – EVER

Alerts | Jan 31, 2018 at 9:00 am

You are the first line of defense for protecting your personal information from phishing email attacks. It is tax season and it is important to remember that the IRS, banks or other institutions will never ask for personal information via email. If you receive notification that you are a victim of identity theft, learn more at the IRS website.

If you are unsure about the content or validity of an email, don’t respond to it and forward the email to the Information Systems Security Team at infosec@wfu.edu for further analysis.

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Google 2-Step Verification – Enable by Monday, December 4!

Alerts | Dec 01, 2017 at 10:37 am

After careful consideration and substantial discussion with campus technology advisory committees, the university is requiring all faculty and staff enable Google 2-Step Verification to their university account by December 4, 2017.

After Monday, December 4, 2017 at 11:59pm, if Google 2-Step Verification is not enabled on your university account, you will be unable to log into your WFU Google account. You will need to contact the Information Systems Service Desk to enable Google 2-Step Verification and reactivate your university account.

Enabling and using 2-Step Verification is easy and greatly improves security. Visit the 2-Step Verification page to set up your account now!

11/30/17 – Network and AT&T cell service are not available in some campus locations

Alerts | Nov 30, 2017 at 10:26 am

As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.

11/29/17 – Security Vulnerability in macOS High Sierra

Alerts | Nov 29, 2017 at 2:51 pm

If you’re running macOS High Sierra, it’s time to update your Mac as soon as possible!

You may have seen information in the news about a security vulnerability in macOS High Sierra (10.13.x). Apple released Security Update 2017-001 today that corrects this issue. If you are currently running 10.13.x on your Mac (not just WFU-issued), you should run the security update now.

If you have questions concerning this message, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

Apple macOS High Sierra Release – Do Not Download

Alerts | Sep 20, 2017 at 3:20 pm

Information Systems strongly suggests that you do not upgrade your Wake Forest allocated computer to macOS High Sierra at this time.

Information Systems staff will be testing this new operating system to determine if it meets our compatibility and performance requirements. We will communicate additional macOS High Sierra upgrade information as it becomes available. We would like for anyone currently using AFP sharing protocol to be aware that Apple is phasing this out in favor of the SMB sharing protocol. If you are sharing files using AFP and wish to upgrade to High Sierra, you will need to convert those shares to the SMB protocol.

If your computer is upgraded to macOS High Sierra and exhibits performance issues which inhibit its use, please bring it to the Service Desk for a reload of the original operating system as shipped from Apple.

Protect yourself against WannaCry and other ransomware

Alerts | May 16, 2017 at 9:01 am

A malicious software program named “WannaCry” has recently made news through large-scale infections in more than 100 different countries.

“WannaCry” is a type of malicious software known as ransomware. It is most often downloaded as an attachment as part of a phishing email scam, and then gains access to the computer and locks the system owner out of their files.

Read the article to learn how you can protect yourself: