Apr 25, 2017

4/29/17 – WIN, Banner, and Cognos reporting will be unavailable

On Saturday, April 29, 2017, between at 7:00 a.m. and 5:00 p.m., WIN, Banner (our primary administrative computing system) and Cognos reporting will be unavailable. Information Systems staff will perform a required upgrade to Banner during this time.

The Banner Steering Committee worked in partnership with Information Systems to identify the best weekend to complete this upgrade. We apologize for any inconvenience this may cause you. If you have further questions about this message, contact Mike Ayuso at ayusomd@wfu.edu or 336-758-3883.

Apr 24, 2017

CrashPlan to be installed on faculty and staff computers

Beginning Wednesday, April 26, 2017, Information Systems will begin a weeklong phased automated deployment of Code42 CrashPlan to Wake Forest-owned desktop and laptop computers used by faculty and staff. CrashPlan is an automated, continuous, online backup solution for data stored on your WFU-owned computer.

What are the benefits of CrashPlan?

  • It protects your data from hardware failures, malware, viruses, etc.
  • It backs up your data automatically, every 15 minutes. CrashPlan runs silently in the background.
  • You can restore data quickly and easily to a previous point in time, or restore your data to a different computer.
  • It backs up your user profile folder which contains the default storage location of your documents, music, photos, etc.
  • It allows you to load your data to your new computer after a faculty/staff exchange.

What do I need to do?

  • When installation is complete, you will see an icon appear on your system tray (Windows) or toolbar (Mac).
  • For Windows users, your data will start backing up automatically. You don’t need to do anything.
  • For Mac users, to initiate the backup process, click on the icon and login with your WFU username and password. Once logged in, your data will start backing up.

Where can I get more information about CrashPlan?

  • Helpful videos can be found here.
  • More information can be found in the FAQ.

If you have questions concerning this message or need assistance, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

Apr 11, 2017

Check out these Microsoft Office courses and learn some cool tips and tricks!

Useful Courses

Lynda.com is available to all WFU students, faculty, and staff.

Mar 15, 2017

Outdoor wireless coverage now available on Hearn and Manchester Plazas

Information Systems is pleased to announce the launch of outdoor wireless computing coverage on Hearn and Manchester Plazas. The new outdoor connectivity is accessible to all students, faculty, staff and campus guests!

The new outdoor coverage:

  • Supports Wi-Fi enabled devices like computers, smartphones and tablets
  • Provides seamless Wi-Fi connectivity between campus buildings and the Plazas
  • Allows secure access by peer-institution guests through eduroam

​As Spring and the end of the semester approaches, you can now use outdoor wireless on Hearn and Manchester Plazas to:

  • Conduct classes ​and club meetings ​​​outside
  • Study with friends on the law​n
  • Enjoy collaborating with others in the fresh air
  • ​Relax, listen to music, browse the internet using wireless access, not your cellular data​

To access, just select WFUwireless in your list of available networks under Wi-Fi Settings.

Feb 23, 2017

WFU accounts compromised! Learn to stay secure with these Lynda courses

Useful Courses

Lynda.com is available to all WFU students, faculty, and staff.

Jan 23, 2017

Information Systems – new website!

The Information Systems website is now your one stop shop for everything IT.

Jan 18, 2017

Include Lynda.com in your New Year’s Resolution

Useful Courses

And for folks who like a challenge…

Lynda.com is available to all WFU students, faculty, and staff.


Dec 21, 2016

Call for Proposals – Summer Technology Exploration Program (STEP) Grants 2017


The Office of the Provost and Information Systems are excited to announce the 7th annual STEP grant call for proposals. This joint grant program has and will continue to provide funding for faculty summer projects to explore new and existing technologies with the potential to enhance teaching, scholarly, and creative work.

Sponsorship and Funding:

Office of the Provost and Information Systems.


Reynolda campus faculty.


Proposals should be converted to a PDF and sent to step@wfu.edu by February 20th, 2017.


The Committee on Information Technology (CIT), in combination with Information Systems will evaluate proposals.

Examples of technology explored with prior grants include iPads or other tablets and associated apps, Chromebooks, Kindles and other eReaders, WFU DEAC Cluster use for data mining, incorporation of Google Sketchup, and lecture capture and live streaming systems.  The University owns licenses for video collaboration software and has nearly 25 new next‐generation video conference rooms.

Such technologies are encouraged as part of the proposals, however, use and development of other technologies, including but not limited to, Virtual Reality, also known as immersive multimedia or computer simulated life (Oculus), 3D printing, Innovative Human Interface Devices (MaKey- maKey, Thalmic Myo, Leap Motion USB), Imaging (GoPro and Lytro), Aerial tools (drones), augmented reality (Star Chart) and Wearables (Apple Watches, Fitbit) are also welcomed.

A summer stipend up to $2,500 for faculty on 9-month contracts or professional development funds up to $1,000 for faculty on 12-month contracts Up to $1,000 can be requested for other necessary and justifiable expenses. Some examples could be, but are not limited to, hardware, software, training classes, and consulting.

Proposal Criteria:

  • Identify an academic problem or goal, and explain why you think this technology might help address the problem.
  • Link the technology choices to the enhancement of teaching or of scholarly or creative work.
  • Describe what you believe success would look like and how you will assess the project.
  • List technology support staff as well as their responsibilities.
  • Make efficient use of already available resources (if applicable).
  • Demonstrate the possibility to extend findings to other academic applications in the University (if applicable).

As a grantee, you agree to:

  • Collaborate with a technical expert. This could be an individual from the Instructional Technology Group (ITG), Information Systems, ZSR Library, etc. We also welcome collaborative efforts among faculty.
  • Attend several meetings with other grant recipients throughout the summer and during the fall semester to share findings and explore pedagogical and scholarly challenges. A schedule of meetings will be arranged among participants in the summer and fall.
  • Report back (in any format, including written, video, or creative technology-enhanced format), on the exploration and assessment of technology. The report should be sent to step@wfu.edu by January 6, 2018. If the project is not completed by January 6th, provide an interim report on this date. The full report can be submitted when the project is completed.The report should address the question: Does this technology enhance teaching, learning, scholarly, or creative work? Include method of assessment, an outline of expected applications, and any anticipated challenges with scaling up or sustaining this use.
  • Present at TechXploration in April 2018.

Grant recipients are also encouraged to share lessons learned with other faculty by mentoring other faculty member wishing to use the same strategy, offering training classes, or writing educational materials for use by others.

Applications due by Monday, February 20. Awards will be announced by Friday, March 3rd.

For additional questions please email step@wfu.edu.

Download the STEP Application



Dec 6, 2016

WakeWare – New MacBook Pro line available

First-year Student Purchasing (includes required 3-year AppleCare Protection)

Faculty/Staff/Upperclass Student Purchasing

Specs of new Macbook

Dec 2, 2016

New web presence

Information Systems has a new website! help.wfu.edu, infosec.wfu.edu. video.wfu.edu, and IS.wfu.edu have all been consolidated into a much easier to use platform. Explore Services or check out the Help Page to get started.

Stay tuned for an official announcement in January!