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Service Desk

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Located conveniently in the ZSR Library. Click here for current hours.

Help Articles


Search help articles to find answers to commonly asked questions, or Explore Services if you don't know where to start.

Submit Ticket


Use our online portal ResolveIT to easily submit a ticket. Check out the service pages for links to specific requests. *Accessible via desktop only.


Live Chat


Get help fast! LiveChat is available Monday-Friday 8am-5pm, excluding holidays and campus closings.


Online/In Person

Learning courses are offered through the PDC, or individual/group sessions can be scheduled. We are here to help!

WakeWare Support


Questions about the WakeWare program, computer model options, or Technology Grants? Email or call the WakeWare Program Manager: