Get Help

AskDeac Help Portal

Online

AskDeac

Check out the new AskDeac online help portal. Explore the Knowledge Base or easily Submit a Ticket.

Service Desk

In Person

Located conveniently in the ZSR Library. Click here for current hours.

Submit a Common Request

Self-Service

Use our online help portal AskDeac to easily submit a common request. Check out the IS Service Pages for links to specific requests.

AskDeac Common Requests

Live Chat

Online

Get help fast! LiveChat is available Monday-Friday 8am-5pm, excluding holidays and campus closings.

Live Chat - Offline

Learning

Online/In Person

Learning courses are offered through the PDC, or individual/group sessions can be scheduled. We are here to help!

WakeWare Support

Online

Questions about the WakeWare program, computer model options, or Technology Grants? Email or call the WakeWare Program Manager: