Get Help

AskDeac Help Portal



Check out the new AskDeac online help portal. Explore the Knowledge Base or easily Submit a Ticket.

Service Desk

In Person

Located conveniently in the ZSR Library. Click here for current hours.

Submit a Common Request


Use our online help portal AskDeac to easily submit a common request. Check out the IS Service Pages for links to specific requests.

AskDeac Common Requests

Live Chat


Get help fast! LiveChat is available Monday-Friday 8am-5pm, excluding holidays and campus closings.

Live Chat - Offline


Online/In Person

Learning courses are offered through the PDC, or individual/group sessions can be scheduled. We are here to help!

WakeWare Support


Questions about the WakeWare program, computer model options, or Technology Grants? Email or call the WakeWare Program Manager: