Services

Information Systems notifies you by email when it is time to change your campus computing password. You will receive email messages 9, 6, and 3 days before your password expires.

Adobe Creative Cloud gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services.

Easily create social graphics, flyers, logos, and more on web and mobile with Adobe Creative Cloud Express (formerly Adobe Spark). The premium version is available to students, faculty, and staff with their WFU Adobe account.

AskDeac is our help portal, providing an easy-to-use, user-friendly platform for faculty, students, and staff to get IT help.

Banner consists of Internet-native software applications for student information, advancement, human resources, financial aid, financial management, and more.

TVs can be connected to WFU Cable TV network. Watch streaming channels with Stream2, available to all WFU faculty, staff, and students.

Faculty, students, and staff have access to Camtasia, a screen recording and video editing tool that allows you to record onscreen activity, audio and webcam video, and narrate existing PowerPoint presentations. Through Camtasia, you can record, edit, produce, and share course content.

Canvas is Wake Forest’s Learning Management System (LMS) well known for its usability and mobile app.

The Class Recording Kit provides faculty with self-service, easy-to-use video recording kits designed to record or broadcast (Google Meet, Webex, Zoom) an in-person class event to share with students who are unable to attend.

Cognos is IBM’s business intelligence (BI) and performance management software suite. The software is designed to enable users to extract data, analyze it and assemble reports.

Students may purchase with an education discount through WakeWare. Faculty and staff now have the option to choose a Microsoft Surface, Lenovo, or Apple computer through the distribution process.

Available to Faculty and Staff – CrashPlan is an automated online backup solution for data stored on your primary WFU-issued computer. Your data is automatically backed up on a periodic basis and can be recovered easily in the event of computer failure.

Files and data can be lost through viruses, accidental deletion, hardware failure, or theft of the computer. Backups will reduce the impact of such occurrences.

DeaconSpace (Virtual EMS) is the University’s space request system – simply log in with your WFU credentials to view available rooms, browse events, and request spaces.

Digital signage refers to displaying content (such as slideshows, videos, and advertisements) on a digital display. Content can be rotated automatically or manually updated.

Dropbox is an additional platform for file storage and collaboration. Dropbox, like Google Drive, provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.

A free Google Web-based email service available to Wake Forest faculty, staff, and students.

IS recommends hiring out portable AV needs to one of our approved outside vendors. On-campus options are available in certain spaces.

File shares may be accessed by faculty and staff, using an on-campus internet connection or VPN (if a user is off-campus). File shares cannot be accessed on mobile devices.

Gartner is a leading information technology firm that provides research and analysis services to inform and support decision making in higher education and other industry sectors.

The use of two-factor authentication to prove one’s identity is based on the premise that an unauthorized actor is unlikely to be able to supply both factors required for access.

Create a project site using Google Classroom! Here you can create a course outside of Banner registration, a non-credit course, or a course that includes students that don’t have a Wake Forest Gmail account.

A free Google service that provides discussion groups for people sharing common interests.

Easy-to-join video-calls with no downloaded client or plugin required! Chat with your colleagues or fellow students, start or virtual meeting, or live stream.

Utilize the Google suite of productivity tools with this easy-to-use website creator. Accessed using your Wake Forest account, Google Sites provides faculty, students, and staff the ability to create websites featuring drag and drop functionality.

An integrated suite of secure, cloud-native collaboration and productivity apps powered by Google AI. Includes Gmail, Docs, Drive, Calendar, and more.

Grackle is a Google add-on accessibility checker available to campus community members that have a .wfu.edu email address.

Guest accounts may be requested by faculty and staff for the purposes of creating an account for a visitor or a new campus organization.

The DEAC Cluster is a centralized research computing environment for the entire University.

Using annotation, Hypothesis enables sentence-level note taking or critique on top of classroom reading, news, blogs, scientific articles, books, terms of service, ballot initiatives, legislation and more.

The Instructional Technology Group provides academic departments discipline-focused expertise in technology tools, procedures and resources to support the teaching and research.

Kaltura is an all-in-one tool that allows you to record, edit, publish, and share media content through your Canvas course or MediaSpace Portal.

As the world’s leading Security Awareness Training organization, KnowBe4 features training to establish a collaborative “human firewall” that ultimately protects us from malicious emails and social engineering attacks.

Welcome to the Information Systems Learning page. Check out our classes offered through Workday Learning, or Explore Services to view relevant training materials.

All faculty, students, and staff have access to LinkedIn Learning, an online learning platform that combines the training opportunities of Lynda.com with all the benefits of LinkedIn, enabling individuals and organizations to achieve their objectives and aspirations.

Available to current WFU Faculty, Staff, and Students! Microsoft OneDrive is an additional platform for file storage and collaboration. Like Google Drive and Dropbox, Microsoft OneDrive provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.

Available to current WFU Faculty, Staff, and Students! Microsoft OneDrive is an additional platform for file storage and collaboration. Like Google Drive and Dropbox, Microsoft OneDrive provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.

IS currently maintains over 400 multimedia technology-enabled spaces. Rooms contain various levels of multimedia integration, from simple television monitors, to elaborate high definition projection systems with multiple inputs.

Our campus network, WFUwireless, provides unrestricted bandwidth to campus and Intranet services, while our open wireless network, WFUguest, is for campus guests. Use entertainment devices (Smart TVs, gaming consoles, etc) on the wireless network by registering on MyDevices.

Our campus network, WFUwireless, provides unrestricted bandwidth to campus and Intranet services, while our open wireless network, WFUguest, is for campus guests. Use entertainment devices (Smart TVs, gaming consoles, etc) on the wireless network by registering on MyDevices.

OneWFU is your one-stop shop for all the links you need to manage your Wake Forest experience, including academic links, student services links, facilities, events and activities, and more.

Power BI is a business analytics service by Microsoft. Through online and mobile reports, dashboards, and apps it provides visualizations and business intelligence capabilities to inform decision-making.

IS recommends using on-campus printing resources rather than a personal printer. It’s a greener way to go.

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys and generating reports without having any previous programming knowledge.

Essential information for staying secure on the WFU campus. Protect your data, your identity, and institutional integrity.

The Information Systems Service Desk is located in the Z. Smith Reynolds Library on the main floor of the Wilson Wing.

Software @ WFU is our easy to use site for downloading software on WFU or BYOD computers.

Statuspage is the fastest way to get updates on Information System incidents. This service provides IS a way to get in front of incident communication so IS can focus on fixing the problem at hand.

Through Stream2, faculty, staff and students can create an account with Apogee to access streaming TV services for their computer and personal mobile devices. The streaming TV service is only available while connected to the campus network.

View telephone services for faculty, staff, and students. Learn dialing basics for campus phones.

IS offers video conferencing solutions free of charge to faculty, staff, and students. Connect with lecturers, experts, the business community, and more.

Commonly used for narrated PowerPoint presentations, VoiceThread is a highly flexible, collaborative environment for video, voice, images, and common documents.

Virtual Private Network software, commonly referred to as VPN, protects users on unsecure networks by encrypting data communicated over the Internet. Faculty, staff, and students can download and install VPN software here.

Wake Forest University now uses the Google Directory located at contacts.google.com.

WakeSites provides Wake Forest students, faculty, and staff the tools to build dynamic websites using web platforms such as WordPress, Omeka, and Scalar.

WakeWare is a robust student computing program that recommends highly configured, insured, and supported personal computing devices at a negotiated price for our undergraduate students.

Cisco Webex is a platform for hosting and attending online meetings and presentations, webinars, training, and online presentations. Available to all Faculty, Staff, and Students.

WIN is the Wake Information Network. Faculty and Staff can find pay stubs, benefits information, and tax documents. Students will find their grades and transcripts, as well as online voting.

One system. Simplified. Workday unifies Finance, Human Resources, budget and planning into a seamless system that makes it more efficient to complete everyday processes.

Workday Learning has launched at Wake for Faculty & Staff. The Learning worklet is now available in Workday. Courses previously found on the PDC Online have been transitioned to Workday Learning.

Zoom for desktop and mobile is a platform for video conferencing, recording meetings, chatting, screen sharing, and more.