Campus Technology Resources

Congratulations on becoming a Demon Deacon! The Office of Information Systems provides friendly, on-campus tech support, a star lineup of WakeWare laptops, a campus makerspace, and access to powerful software and services.

First Things First…

Activate your WFU Account (find instructions in the email you provided in your application) and enable  Google 2-Step Verification (required within 30 days of activation). Your password should not be shared with anyone, including your parents/family members.

At any time, you may visit account.wfu.edu to change your password and/or your account information.

Get Settled with Wake Forest Tech

Before you know it, we’ll be welcoming you to campus! We list here some helpful tips and suggestions for all of the technologies we provide to our Wake Forest students. Fun fact! Items with a 🌎 can be handled on- or off-campus. Items with a 🎩 are only available on-campus.

✓🌎We are a Google Workspace campus. Many of your classmates and professors will share and collaborate in various Workspace apps. Visit google.wfu.edu and enter your WFU username (username@wfu.edu) and your password to access your student Google account and all Google Workspace apps, including Chat, Meet, Mail, Drive, Calendar, Docs, Sheets, Slides, Forms and more.

✓ 🌎 Stay in touch with  WFU Google Mail, the primary resource for Wake Forest updates. Consider installing the Google Mail mobile app to connect to your WFU email wherever you are.

✓🌎  WakeWare is our official Wake Forest laptop program. Included in each WakeWare purchase is four years of damage protection and included repairs. We even have a tech shop that performs all WakeWare repairs onsite, and if your laptop has an extended stay, we’ll give you a loaner to take with you while it’s on the up and up. WakeWare models (Mac and Surface) are selected each year for their robust specs and high performance. Purchase in the Taylor Bookstore, or online (by August 1). View and purchase WakeWare.

✓🌎  Download Alertus, a tool that allows University Police to send a pop-up, full-screen laptop warning when immediate safety actions are needed. 

✓🌎 Get familiar with the different academic technology tools that you may see during your studies.

• Canvas is our learning management system, a digital home for many of your courses. View course materials, assignments, discussion boards, grades, and more.
• Kaltura allows you to store, edit, publish and stream videos, video collections, and other rich media via your computer or mobile device.
• We are an Adobe Creative Campus which means you have access to a rich collection of software via Adobe Creative Cloud for graphic, design, video editing, web development, photography, and cloud services. Visit our Adobe Creative Cloud service page to request your license and learn how to download.

✓🌎 Explore mobile apps for official Wake Forest sites. Search and add from your app stores on Android and iOS. The following is only a sampling:

• Canvas Student
• Google Workspace apps for Google Mail, Chat, Calendar, Slides, Sheets, Docs, and Meet
• Zoom
• Adobe CC (Photoshop, InDesign, Acrobat, Premiere, Illustrator, Spark)
• NY Times and Wall Street Journal (with access through the ZSR Library)
• LinkedIn Learning
• Workday

✓🌎 Formulate your data backup plan. IS recommends a cloud-first approach to storing your important course materials and files. As a Wake Forest University student, you have access to Google Drive for Desktop which allows you to easily manage and share content across all your devices and the cloud.  Cloud storage platforms like Google Drive could even save the day. 🥤 To download and get started with Google Drive, visit the Google Drive Help Center. 

✓🌎 Interested in learning a new skill or tech tip? Check out LinkedIn Learning for online courses on most things under the sun. Learn tech skills, public speaking strategies, data analytics, genAI concepts, cybersecurity, and more.

✓🌎 Explore and install licensed Wake Forest software (Microsoft Office, Adobe CC, and more) at software.wfu.edu. Like textbooks, software requirements for every class will be available after class registration. 

✓🌎 Add antivirus and security software. macOS: download our recommended antivirus software, Avast. Windows 11: be sure you are running the included Windows Security which provides the latest antivirus protection.

🎩 Find great TV on Stream2, an IPTV service for our on-campus residents. Stream2 is accessible online, via your computer or personal mobile devices and provides 20 hours of recording.

🎩Connect to Wake Forest wireless networks:

• Our preferred campus wireless network at Wake Forest is eduroam – sign in with your WFU email address and password. 

• WFUguest connects friends and family visitors.
• Connect your gear to our MyDevices network. Have a Roku, AppleTV, Xbox, Alexa or other entertainment device? While eduroam is best for most traditional devices, gaming and other gear may need a special solution. For these, we suggest you carefully follow steps in our MyDevices KB article.