Chat: Live Chat – Online
Live Chat Hours
Monday – Friday, 8am-9pm, excluding holidays and campus closings.
Phone Support Hours
Monday-Friday, 8am-5pm, excluding holidays and campus closings.
Check the calendar below for the most updated schedule.
Before you visit
- Backup your data before you bring your computer to the Service Desk
- Your WFU ID card is required when dropping off or picking up a computer
What we can fix
- Any university-issued Lenovo, Dell, or Apple laptop
- Any laptop purchased through the WakeWare program
- Some other laptops – we may be able to diagnose other brands