IS Communications

Stay up to date on the latest News, Announcements, and Alerts.



New Zoom and Webex Updates – Action Required for scheduled Zoom meetings

Alerts | Announcements | May 20, 2020 at 8:36 am

On Thursday, May 21, 2020, Information Systems will be pushing a number of updates to Zoom and Webex to better align with best practices, including requiring meeting passwords, eliminating toll-free numbers, and limiting ways to sign in to Zoom. 

Requiring Meeting Passwords. Beginning Thursday, passwords will be required for all Webex and Zoom meetings. Webex already requires meeting passwords, however, this change will make participants who join by phone enter a password. Webex meetings scheduled prior to the addition of phone passwords are not affected.  

If you have not set a meeting password for meetings you already have scheduled in Zoom, you will need to edit the meeting to ensure there is a password and update calendar invitations.

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Congratulations, Graduates!

Announcements | May 19, 2020 at 2:43 pm

Picture of Hearn Plaza with 2020 painted on grass

We want you to stay connected with friends and the University so you will have access to your student WFU Google Account and email address until after your in-person Commencement. Be sure to continue checking your Wake Forest email frequently as this will be your primary email for university updates, including details about Commencement.

To assist you in your transition to a Wake Forest alum, we created a 2020 Graduates webpage that provides step-by-step instructions and key dates for some very important tasks that must be completed by all graduates.

Beware of Phishing Emails Requesting Tutors for Online Private Sessions

Alerts | Announcements | Apr 23, 2020 at 2:03 pm

Members of our campus community have recently reported receiving phishing emails requesting a student or tutor available for private online tutoring sessions. Below is an example of an email received yesterday. Please note the incorrect grammar, which is a good indication of a phishing email. 


screenshot of phishing email requesting online tutor

Do not become a phishing victim: 

  • Never provide your personal information in response to emails. 
  • View your Wake Forest email in the Gmail web interface or Gmail app on your mobile device to leverage warning banners across suspicious messages. 

New Zoom In-meeting Security Options

Announcements | Apr 09, 2020 at 12:11 pm


Zoom has released updates to improve the privacy and security of its video conferencing platform, including a new security button visible to hosts. The new security toolbar features options to lock your meeting, remove participants, disable the ability for screen sharing or chat, and change the way your waiting room functions.

A highlight of new enhancements includes:

Security Toolbar Icon for Hosts

  • The meeting host will now have a Security option in their meeting controls. This includes locking the meeting, enabling Waiting Room, and more. Users can also now enable Waiting Room in a meeting, even if the feature was not turned on before the start of the meeting.

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Beware of Scams around Stimulus Payments

Announcements | Apr 02, 2020 at 3:37 pm

Since the federal government announced the Stimulus Package, criminal efforts aimed at obtaining personal and financial information are rising. 

 What you need to know:

  • Scammers are calling, texting, emailing, and using websites to try and obtain personal and financial information. Do not provide banking or personal information to anyone claiming it is needed to receive a stimulus payment. 
  • Individuals eligible for relief do not need to make any up-front payments or pay fees to receive a stimulus payment. 
  • There is no sign up needed to request relief.

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Technology best practices while sheltering in place

Announcements | Mar 27, 2020 at 9:07 am

Remote teaching, learning, and working presents an opportunity for each of us to create a home workspace that is comfortable, safe, and secure for ourselves, as well as our technology and our data. Here are some best practices to follow while we are sheltered in place.

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Zoom – register for an account and download today

Announcements | Mar 16, 2020 at 11:48 am

zoom logoZoom for desktop and mobile is a platform for video conferencing, recording meetings, chatting, screen sharing, and more.

WFU Faculty and Staff may register for a licensed version of Zoom with no time limits.

Follow the instructions on the Software@WFU site to activate your account and download the Zoom application and Chrome Extension. Visit the IS Zoom Service Page for training links and more.

Check out the PDC for online classes and open labs on Zoom.

Learn more about teaching, learning, and working remotely

Announcements | Mar 11, 2020 at 2:24 pm

Information Systems has compiled a list of resources to enable faculty and staff to teach and work remotely. Students should consult for additional resources and information. 

Consider some of these best practices while sheltering in place, back-up your data, protect your technology, and reach out for assistance.

We encourage you to check out LinkedIn Learning for training resources on any of our services, including Webex, Zoom, Google Meet, and more. Additionally, new classes have been scheduled and will continue to be added to assist with learning more about teaching and meeting remotely.

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Enabling Resources to Assist you to Work and Teach Remotely

Announcements | Mar 09, 2020 at 8:50 am


Be prepared! Have a plan if you ever need to work or teach remotely. IS has compiled a list of resources available to you if campus work is interrupted for any reason. Learn which services require VPN in order to be accessed, which services enable chat and video conferencing, how to make the most of Gmail and connect with groups at Wake, what tools are available to record lectures, and how to forward your WFU phone to another number.  

Check out the IT Resources for Working and Teaching Remotely article on AskDeac for more information.