IS Communications

Stay up to date on the latest News, Announcements, and Alerts.



Students, Beware of Recent Social Engineering Messages regarding Employment and Payroll Solicitations

Announcements | Nov 10, 2020 at 11:25 am

envelope with a fishing hook through it indicative of a phishing scamPlease be aware of the heightened level of social engineering messages (i.e. phishing scams). Specifically, students have recently reported receiving phishing emails regarding employment opportunities, survey invitations, COVID-19 paid surveys, and attachments containing paychecks from “payroll”. Red flags include poor grammar and incorrect spacing/capitalization. Some of these emails even appear to come from a WFU faculty or staff member. 

Scammers know we are particularly vulnerable as we continue to navigate remote learning, so we need to be extra vigilant in protecting ourselves and our personal information. 

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What You Need to Know About Copyright Infringement

Announcements | Oct 01, 2020 at 9:02 am

Annually, the Higher Education Opportunity Act of 2008 requires all colleges and universities to inform students of the possible consequences of copyright infringement as outlined by the Digital Millennium Copyright Act (DMCA).  Read the information here.

Welcome to the Demon Deacon family, Class of 2024!

Announcements | Aug 17, 2020 at 7:51 am

Need tech assistance while moving in? Check out the following ways to get help quickly and safely! 

Live Chat with a Service Desk representative M-F, 8am-5pm, at           

Call 336-758-4357 (HELP) to speak with a Service Desk representative. 

Email to message a Service Desk. 

Use AskDeac, our online self-service tool, for researching solutions or submitting requests for your IT service needs.

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New Password Management Portal and Requirements for WFU Users

Announcements | Aug 12, 2020 at 3:59 pm

logo for password management portalStarting with the next time you are due to change your WFU password, you will notice a couple of changes. Campus users will now be required to change their password once a year, rather than every six months. With this extended timeframe, it is important to strengthen the sophistication of our campus passwords. These new requirements align with peer institution and industry standard requirements.

  • Passwords will now require at least 8 characters with a maximum of 32 characters.
  • You may not reuse your most 10 most recently used passwords. 

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New way to request assistance with scheduling a large video conference

Announcements | Aug 06, 2020 at 10:22 am


To facilitate requests for hosting large video conferences, we’ve created an easy-to-use form to gather as much information about your event as possible, as early as possible. We ask for your cooperation in using the AskDeac Common Request Form to Schedule a Large Video Conference going forward.

As a reminder, large video conferences are generally defined as having over 50 participants,  including external participants, or requiring interactive participation or breakout rooms. Scheduling a large video conference is not generally necessary for online classes or departmental meetings.

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Google Chat replacing Google Hangouts

Announcements | Jun 23, 2020 at 8:49 am

Good news! On Saturday, June 27, 2020, Information Systems will enable Google Chat as the default chat application, replacing Google Hangouts and eliminating the confusion associated with having both applications.

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