IS Communications

Stay up to date on the latest News, Announcements, and Alerts.



What You Need to Know About Copyright Infringement

Announcements | Oct 01, 2020 at 9:02 am

Annually, the Higher Education Opportunity Act of 2008 requires all colleges and universities to inform students of the possible consequences of copyright infringement as outlined by the Digital Millennium Copyright Act (DMCA).  Read the information here.

Welcome to the Demon Deacon family, Class of 2024!

Announcements | Aug 17, 2020 at 7:51 am

Need tech assistance while moving in? Check out the following ways to get help quickly and safely! 

Live Chat with a Service Desk representative M-F, 8am-5pm, at           

Call 336-758-4357 (HELP) to speak with a Service Desk representative. 

Email to message a Service Desk. 

Use AskDeac, our online self-service tool, for researching solutions or submitting requests for your IT service needs.

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New Password Management Portal and Requirements for WFU Users

Announcements | Aug 12, 2020 at 3:59 pm

logo for password management portalStarting with the next time you are due to change your WFU password, you will notice a couple of changes. Campus users will now be required to change their password once a year, rather than every six months. With this extended timeframe, it is important to strengthen the sophistication of our campus passwords. These new requirements align with peer institution and industry standard requirements.

  • Passwords will now require at least 8 characters with a maximum of 32 characters.
  • You may not reuse your most 10 most recently used passwords. 

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New way to request assistance with scheduling a large video conference

Announcements | Aug 06, 2020 at 10:22 am


To facilitate requests for hosting large video conferences, we’ve created an easy-to-use form to gather as much information about your event as possible, as early as possible. We ask for your cooperation in using the AskDeac Common Request Form to Schedule a Large Video Conference going forward.

As a reminder, large video conferences are generally defined as having over 50 participants,  including external participants, or requiring interactive participation or breakout rooms. Scheduling a large video conference is not generally necessary for online classes or departmental meetings.

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Google Chat replacing Google Hangouts

Announcements | Jun 23, 2020 at 8:49 am

Good news! On Saturday, June 27, 2020, Information Systems will enable Google Chat as the default chat application, replacing Google Hangouts and eliminating the confusion associated with having both applications.

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Apple Back-to-School Promotion Announced – Buy a WakeWare Apple, Get AirPods!

Announcements | Jun 18, 2020 at 1:10 pm

Save on a Mac or iPad, Get AirPodsApple has announced their 2020 back-to-school promotion! Anyone purchasing a WakeWare Apple on or after Monday, June 15 through September 29, 2020, will receive a pair of second-generation AirPods!

*Update! No longer are customers asked to add AirPods to their cart upon checkout. Your AirPods will be added to your order. 

Upgrade to a Wireless Charging Case or AirPods Pro

If you wish to upgrade to the AirPods Pro for an additional $90 or second-generation AirPods with wireless charging case for an additional $40, email our Bookstore Manager at with your order number and preferred phone number, as you will need to pay the remaining amount over the phone.

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Beware of Phishing Emails offering Employment Opportunities and Honor Society Membership

Announcements | Jun 16, 2020 at 2:35 pm

Fellow students have recently reported receiving phishing emails offering opportunities for employment or Honor Society membership. Some of these emails even appear to come from a email address. Scammers know we are particularly vulnerable as we continue to navigate remote learning, so we need to be extra vigilant in protecting ourselves and our personal information.

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Phishing email regarding work-from-home opportunities appearing to come from WFU professors

Announcements | Jun 02, 2020 at 12:27 pm

Some of our students have recently reported receiving phishing emails soliciting work-from-home opportunities with an inflated pay scale. In some cases, these emails appear to come from a Wake Forest professor.  Please be aware that unauthorized individuals may attempt to lure you with working from home for an inflated pay scale. An example of this type of phishing email is shown below:

Are you interested in working remotely from home as a temporary research aide collecting data and earning $500 weekly? Indicate interest by providing the required information below and I will send you a follow up email detailing work schedule.This is an adaptable job that requires little to no prior experience irrespective of your major discipline

Full Name:

Cell Phone #:  

Alternate email:

Never provide personal information such as social security number, passport information, or bank routing information.

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