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9/07/2018 – Join us for the Grand Opening of the One Button Studio

Announcements | Sep 05, 2018 at 9:51 am

Please join us on Friday, September 7, from 1pm-4pm, for the grand opening celebration of the One Button Studio, located behind the Information Systems Service Desk, in the Z. Smith Reynolds Library.

As part of Information Systems, Academic Technology facilitates the innovative and imaginative use of technologies to enhance and strengthen teaching and learning at Wake Forest. The introduction of the One Button Studio is another step forward in meeting the pedagogical needs of our campus community.

Throughout higher education, students are producing digital artifacts such as short documentaries and podcasts to either replace or support more traditional evidence of learning.

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Stream2, a new cable TV streaming service is available through Apogee

Announcements | Aug 27, 2018 at 9:54 am

Apogee replaced Spectrum as the campus cable TV provider in July 2018. Through Apogee, faculty, staff and students can create an account with Apogee to access streaming TV services for their computer and personal mobile devices. The streaming TV service is only available while connected to the campus network. Learn how to get started and the benefits of this new service here.

Welcome, Class of 2022!

Announcements | Aug 22, 2018 at 8:19 am

Students, parents, families, friends, and guests – welcome to Wake Forest University for Move-In Day! Information Systems would like to provide some helpful information:

Wireless

Guests may join the open WFUguest network anywhere on campus without using a password. Wireless coverage is available outdoors on both Hearn and Manchester Plazas. Students may connect to WFUwireless.

IT Support

IS employees are available in the residence halls from 12-2pm, and 2-4pm to assist with technical Move-In challenges! Look for our black shirts and gold name tags!

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New Cable Television Provider for Wake Forest

Announcements | Jun 25, 2018 at 9:24 am

Beginning Wednesday, June 27, Wake Forest University will have a new provider for cable television services, Apogee, replacing Spectrum (formerly Time Warner Cable). The selection of Apogee was the result of a routine contract renewal and included a campus-wide selection process with Information Systems, University Procurement, Residence Life and Housing, Athletics, and the graduate schools.

During the transition between providers, there may be intermittent disruptions throughout the day. Minor outages may also occur on June 28 as the distribution system is tuned for the new provider. Information Systems apologizes for any inconvenience these disruptions may cause.

New channel lineup

The updated system provides a new, enlarged selection of channels, including many digital, premium, and music choice options. Visit the new channel lineup.

Synchronize the channels with your television

Televisions will lose synchronization with the old channel lineup and may show a static or a blank screen after the update. Follow these step-by-step instructions to restore the connection between your television and the campus cable television network.

Classroom Furniture Demo – We Want Your Feedback!

Announcements | Jun 18, 2018 at 7:00 am

Beginning Monday, June 18 through Friday, June 29, the Learning Spaces Committee is hosting a demonstration of classroom furniture in Worrell 0173. The room will be open from 8:30 a.m. – 5:00 p.m. Monday through Friday. Representatives from Hayden Design will be available on Tuesday, Wednesday and Thursday each week from 2:00 p.m. – 5:00 p.m. to answer your questions.

The Learning Spaces Committee would like to identify three to four design packages to establish standard classroom design options so your feedback is critical. Please complete the feedback form at the demonstration and/or feel free to contact Brent Babb, Assistant Director of IT Infrastructure, with questions and feedback at babbbs@wfu.edu.

Introducing Statuspage on is.wfu.edu

Announcements | Jun 11, 2018 at 3:56 pm

Information Systems is pleased to announce the addition of Statuspage to the IS website.

Whether it’s a server issue, bug in production, or scheduled maintenance, downtime may happen. Statuspage provides a way to get in front of incident communication so IS can focus on fixing the problem at hand.

Statuspage is displayed in the top menu of the IS website and is available at status.is.wfu.edu.

Simply click on the icon to view a detailed description of an incident. Additionally, our campus community can choose to opt into real-time outage and scheduled maintenance alerts via a simple sign up.