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Apple macOS High Sierra Release Approved for Download

Announcements | Oct 11, 2017 at 9:20 am

Information Systems has tested the new macOS High Sierra operating system and determined it meets our standard compatibility and performance requirements.

Your checklist for upgrading:

  • Check with your specific application vendor(s) (i.e. Banner, Cognos) for compatibility with the macOS High Sierra upgrade.
  • Ensure your data is backing up and that CrashPlan is active both before and after the upgrade is completed.
  • Convert your AFP file shares to the SMB protocol because AFP format is no longer supported in the macOS High Sierra upgrade.
  • Learn more about the upgrade and get the download on this Apple page.

10/12/2017 – Campus computing network and services will be unavailable

Announcements | Oct 10, 2017 at 9:20 am

Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.

If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.

If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.

Cyber Security Awareness Event #2

Announcements | Oct 09, 2017 at 11:33 am

Representatives will be available on Monday, October 9 from 1-3:30pm outside Pugh Auditorium, prior to the Faculty meeting, to assist with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

Cyber Security Awareness Event #1

Announcements | Oct 03, 2017 at 2:57 pm

Please join us on Wednesday, October 4 at 10am in Reynolda Hall, Room 301 as representatives discuss Workday security and assist with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

Cyber Security Month at WFU!

Announcements | Sep 26, 2017 at 9:35 am

October is National Cyber Security Month. National Cyber Security Awareness Month is a nationwide campaign designed to increase understanding of Internet security and help the public avoid malicious threats on the Internet.  

Information Systems wants you to be informed about the ways that you can protect yourself and your data. Throughout the month of October, IS will be hosting several events to discuss cyber security and offer assistance for setting up Google 2-Step Verification. Check your mailbox, bookmark is.wfu.edu and follow IS on Twitter @WFUIS for more information. Plan to attend one or more of these events and register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

“Read More” for the event schedule!

9/23/2017 – Wireless network unavailable 6am-10am

Announcements | Sep 20, 2017 at 1:50 pm

On Saturday, September 23, 2017, between 6:00 a.m. and 10:00 a.m., Information Systems will update the software that controls our wireless network. This update is being performed in consultation with our primary networking vendor, Cisco Systems, as a result of newly discovered issues in the software version we currently use.

The wireless network will be unavailable from approximately 6:00 a.m. until 7:00 a.m., with intermittent outages likely between 7:00 a.m. and 10:00 a.m.

Wired devices connected to wireless access points in the residence halls will be affected in the same way.

09/07/2017 – Google Drive is not available for some users

Announcements | Sep 07, 2017 at 11:06 am

As of this morning, Thursday, September 7, some users are experiencing issues with Google Drive. Google is aware of the problem and they are working on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.

Faculty! Using Multimedia Technology on campus?

Announcements | Aug 29, 2017 at 4:05 pm

Check out the Introduction to Multimedia Technology video series!

These short videos will introduce you to the Basic Equipment, Terms, and Concepts you need to know in a multimedia enabled room.

Watch the Basic Operation of a Multimedia System video for a step-by-step walk through of using a system in a classroom.

Lastly, our Demystifying Multimedia Adapters video explains everything you need to know about using adapters with your laptop.

8/26/2017 – Network maintenance 4am-7am

Announcements | Aug 25, 2017 at 11:52 am

On Saturday, August 26, 2017, between 4:00 a.m. and 7:00 a.m, Information Systems will work with our network partner, Cisco, in an effort to ensure a stable computing network. Based on feedback from our partner, we plan to upgrade the software on some networking equipment.

During this work, campus network users may experience small, less than one minute, intermittent outages.