Support & Training Services
Information Systems provides a number of services to support our campus community. The following is a comprehensive list of services which you can sort using the categories in the left hand column. We encourage you to utilize this page when exploring our services and to reach out to us with any questions.
Categories
Academic Technologies
Account & Security
Administrative Technologies
Devices & Software
Hosting & High Performance Computing
Multimedia & Cable TV
Network & Telecom
Support & Training
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- AskDeacAskDeac is our help portal, providing an easy-to-use, user-friendly platform for faculty, students, and staff to get IT help.
- Learning TeamWelcome to the Information Systems Learning page. Check out our classes offered through Workday Learning, or Explore Services to view relevant training materials.
- LinkedIn LearningAll faculty, students, and staff have access to LinkedIn Learning, an online learning platform that combines the training opportunities of Lynda.com with all the benefits of LinkedIn, enabling individuals and organizations to achieve their objectives and aspirations.
- Service DeskThe Information Systems Service Desk is located in the Z. Smith Reynolds Library on the main floor of the Wilson Wing.
- StatuspageStatuspage is the fastest way to get updates on Information System incidents. This service provides IS a way to get in front of incident communication so IS can focus on fixing the problem at hand.
- Workday LearningWorkday Learning has launched at Wake for Faculty & Staff. The Learning worklet is now available in Workday. Courses previously found on the PDC Online have been transitioned to Workday Learning.