October 17, 2017
You may have seen information in the news about a malicious wireless security exploit called “Krack.” Information Systems is aware of the potential exploit and is currently working with our vendors to secure our network and systems.Read More
October 11, 2017
Information Systems has tested the new macOS High Sierra operating system and determined it meets our standard compatibility and performance requirements.
Your checklist for upgrading:
- Check with your specific application vendor(s) (i.e. Banner, Cognos) for compatibility with the macOS High Sierra upgrade.
- Ensure your data is backing up and that CrashPlan is active both before and after the upgrade is completed.
- Convert your AFP file shares to the SMB protocol because AFP format is no longer supported in the macOS High Sierra upgrade.
- Learn more about the upgrade and get the download on this Apple page.
October 10, 2017
Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.
If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.
If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.Read More
September 26, 2017
October is National Cyber Security Month. National Cyber Security Awareness Month is a nationwide campaign designed to increase understanding of Internet security and help the public avoid malicious threats on the Internet.
Information Systems wants you to be informed about the ways that you can protect yourself and your data. Throughout the month of October, IS will be hosting several events to discuss cyber security and offer assistance for setting up Google 2-Step Verification. Check your mailbox, bookmark is.wfu.edu and follow IS on Twitter @WFUIS for more information. Plan to attend one or more of these events and register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.
“Read More” for the event schedule!Read More
September 20, 2017
On Saturday, September 23, 2017, between 6:00 a.m. and 10:00 a.m., Information Systems will update the software that controls our wireless network. This update is being performed in consultation with our primary networking vendor, Cisco Systems, as a result of newly discovered issues in the software version we currently use.
The wireless network will be unavailable from approximately 6:00 a.m. until 7:00 a.m., with intermittent outages likely between 7:00 a.m. and 10:00 a.m.
Wired devices connected to wireless access points in the residence halls will be affected in the same way.Read More
September 5, 2017
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August 16, 2017
Information Systems will implement Cisco Umbrella/OpenDNS on August 17, 2017. This new service provides an additional layer of protection for all your devices as they connect to the wired and wireless campus network. This includes devices connected via the campus Virtual Private Network (VPN). Visit our Cisco Umbrella webpage to learn more.Read More
On Monday, August 21, 2017, between 8:00 a.m. and 5:00 p.m., Wake Forest University’s learning management system, Sakai, will be upgraded. Sakai will not be available during this time. So, it is critical that you adjust your schedule to accommodate this downtime window. For additional details, visit Features of Sakai 11.Read More
July 14, 2017
On behalf of my Information Systems (IS) colleagues, I am pleased to share the 2016-2017 Technology at Wake Forest University Year in Review. I invite you to take a few moments to read about some of the many ways IS collaborated with the campus community this past academic year.
Mur MuchaneRead More
July 11, 2017
Lynda.com offers a wide variety of courses across many disciplines, beyond the typical “techie stuff” – check out courses in wellness, mindfulness, music, and more!Read More