About WakeWare
Launched in 2016, WakeWare is our official Wake Forest laptop program. Information Systems (IS) selects new models every year, ensuring compatibility and necessary power for undergraduate technology needs.
WakeWare laptops are specially equipped for Wake Forest undergraduate academic programs, and they certainly are excellent devices. Yet what truly makes WakeWare so distinctive is its positive impact on the student experience. WakeWare’s repair coverage protects our students from the disruption and confusion that can occur when a laptop is damaged or breaks. This shifts the effort, time and stress of repairs to our on-campus IS support team, allowing our students to instead focus on the rigorous demands of their studies.
Mur Muchane, VP Information Technology and Chief Information Officer, Wake Forest University (and parent, ’19)
Included in each WakeWare purchase is four years of damage protection and repairs. All WakeWare repairs are managed from our friendly central IT service desk, The Bridge (main floor of ZSR Library), and if the tech shop needs a bit more time with your WakeWare laptop, we’ll give you a loaner to take with you. WakeWare models (Mac and Surface) are selected each year for their robust specs and high performance. Purchase in the Taylor Bookstore, or online through the bookstore’s website. Note: Only models with WakeWare in the title include repair coverage.
WakeWare is a robust student computing program that recommends highly configured, insured,
and supported personal computing devices at a negotiated price for our undergraduate students.
Powerful Computers at
Negotiated Prices
Since there are no public computing labs on campus, it is important our students have primary computing devices that can handle academic software, regardless of their major. We work closely with our partners at the bookstore and our computer vendors to be able to offer competitive pricing. WakeWare thus, provides affordable options to make sure every student has access to a personal, and high-quality device.
Model Selection
We understand that having options is important to our students. That’s why each year we ensure there are Mac and Windows options available through the program. Within these lines, students have the choice of upgrading certain models for more power, a different color, or a larger screen size.
Unparalleled Support
WakeWare computers are insured for four years with an extended warranty and accidental damage protection. Call, email, chat, or stop by to work with one of our Service Desk Analysts. If your laptop is ever in need of repair, drop off your laptop at the Service Desk, conveniently located in the atrium of the ZSR Library, and one of our licensed technicians will handle your repair. There, you will be issued a loaner laptop for the duration your laptop is being repaired.
All WakeWare laptops are bundled with third-party warranty bundles to make sure you are able to get your laptop repaired when away from campus. Visit the I Already Have WakeWare Laptop page to learn how to service your laptop away from campus.
Technology Equity
A University priority is ensuring all students have access to robust technology so that they are successful in their academic endeavors. That is why we provide Technology Grants to any incoming undergraduate student who has received any form of institutional aid within their first two years. Grants can be applied toward the cost of any of the WakeWare models. Learn more about WakeWare Technology Grants.
Bringing Your Own Device – BYOD
If you want to Bring Your Own Device to Campus, check and see if your device meets the Minimum Configuration Requirements, set each spring.
WakeWare is open for purchasing all year long both in-store and online, so no worries if you bring a device you find does not meet your needs. Take advantage of WakeWare’s discounted prices during your tenure at Wake Forest.