Student Tech Resources Guide
Accessibility
The IS Technology Accessibility Team works to advance the accessibility of Wake Forest’s digital content and technology, through training, events, consultations, testing and more.
Account and Password Management
Easily change your Wake Forest password, manage a forgotten password, and update your account recovery information.
Adobe Creative Cloud
You have access to a comprehensive collection of software for graphic design, video editing, web development, photography, and cloud services.
Campus Network – eduroam
Eduroam is the preferred wireless network for all students, faculty and staff. In addition to fastest connections, it affords access to printing and other campus resources, even outdoors! Connect with your full @wfu.edu email address and password.
Canvas
Our Learning Management System (LMS), Canvas is a mobile-friendly application to view class syllabi, complete assignments, message faculty, and more!
Data Backup
Make sure your data is safe and secure! Understand the backup options available and check out our cloud storage comparison chart to help you decide which option meets your needs.
is.wfu.edu/services/data-backup
Google Workspace
As a Google Campus, we have access to a large portfolio of collaborative tools in Google Workspace, including Mail, Calendars, Drive, Chat, Docs, Meet, Forms, Slides, Tasks, Sites and more.
High Performance Computing (HPC)
Information Systems’ HPC Team designs and maintains a robust, centralized research computing environment with the processing power needed for larger scale or complex computations and analysis.
go.wfu.edu/high-performance-computing
Information Security (InfoSec)
InfoSec establishes standards and policies to protect the security, confidentiality, integrity, and availability of information on campus. Forward any suspicious emails to infosec@wfu.edu.
Kaltura
Our campuswide video hosting platform, Kaltura lets you record, edit, post and share videos with your class and faculty.
LinkedIn Learning
LinkedIn Learning (LIL) is available to all students for a variety of online learning opportunities.
MyDevices
While eduroam is the best wireless network, some devices, such as Roku, AppleTV and Xbox, may not be able to connect to it. To connect these devices wirelessly, they must be registered with MyDevices.
One Button Studio (OBS)
The OBS is a simplified video recording setup that allows you to create high-quality video projects with only a USB thumb drive and the push of a single button.
OneWFU
New! OneWFU is our campus launchpad, offering a roundup of important Wake Forest sites, news, services and more. Think of it as your own customizable home page. Sign in to favorite the links that are most useful to you.
Printing
All students have access to printers located in the ZSR Library and Benson for a small fee. While personal printers are welcome, wireless printers don’t connect to our campus network. Use a USB cable for wired connection to your laptop.
software @ WFU
Your WFU software hub for exploring and downloading software for your work and teaching. Software requirements for class will be available registration. Be sure to download Sophos antivirus software to protect you and your data!
Stream2
Stream2 is an IPTV service for our on-campus residents. All your favorite TV channels are accessible online, via your computer or personal mobile devices and provides 20 hours of DVR!
WakeWare
Wake Forest’s student laptop program offers highly configured, insured and modern laptops for students with education pricing. WakeWare devices are supported by our helpful experts at The Bridge/Service Desk in ZSR with guaranteed loaner laptops available, during on-campus repairs.
Workday Student
Workday Student will soon become our official campus student information system as we transition from Banner (WIN) to this modern, cloud-based platform. Learn more and subscribe to the newsletter for updates as we move forward in this exciting campus effort.
Tech Help Resources
Live Chat
Get immediate assistance via Live Chat Monday through Friday.
help.wfu.edu
By Phone
Speak with a Service Desk team member at 336-758-4357 (HELP).
In-Person
Visit Information Systems at The Bridge on the main floor of ZSR Library.
Email the IS Service Desk at help@wfu.edu.
Online
Use AskDeac, our online self-service tool, for researching solutions or submitting requests for your IT service needs.
help.wfu.edu
IS Website
Visit the IS website for helpful information regarding our services, computing alerts, tech news and more.
is.wfu.edu
Statuspage
Click on the service status on the top left of the IS website to view detailed descriptions of any reported IT incidents. Choose to opt into real-time outage and scheduled maintenance alerts via a simple sign up.
status.is.wfu.edu
Get Involved
Student Technology Advisory Committee (STAC)
Represent the student body on the Student Technology Advisory Committee, a group that meets monthly and works closely with Information Systems to foster technology collaboration by evaluating current technology services and anticipating future student needs.
Email STAC@wfu.edu for more information.
WakerSpace
The WakerSpace is the Wake Forest community makerspace! As a student, you have access to instruction and use of 3D printers, laser cutters, knitting, podcasting, and much more. View upcoming events at wakerspace.wfu.edu.
If you have a desire to learn, collaborate, and make, join the WakerStaff to volunteer. No experience needed!
Follow the WakerSpace on social media @wakerspace
#WhatCanYouMake