Apr 12, 2017

Wake Forest University Takes Studied Approach to Technology Makeover

Check out the Workday Community Voices blog for an interview with our CIO, Mur Muchane, covering the university’s approach to choosing a new Enterprise Resource Planning (ERP) platform.

http://blogs.workday.com/wake-forest-university-takes-studied-approach-technology-makeover/

 

Welcome Hannah Inzko as Director of Academic Technology

Information Systems and the Teaching and Learning Collaborative are pleased to announce that Ms. Hannah Inzko has accepted the position of Director of Academic Technology at Wake Forest University.

Graduating from The Pennsylvania State University with a Bachelors of Arts in Film and Video Production, Hannah started her career at The Pennsylvania State University where she served as the Media Commons Manager, overseeing the budget and operations of 28 physical locations spread out over 24 commonwealth campuses. In 2014, Hannah accepted a position as the Director of Learning Innovation and Faculty Engagement at the University of Miami reporting directly to the Assistant Vice President of Academic Technologies, where she oversaw a team of Senior Instructional Designers and IT Specialists. Additionally, during her tenure at the University of Miami, she continued her education, earning a Master of Science in Education in Community and Social Change.

Hannah’s experience in higher education instructional design and multimedia aligns with the institutional need for a passionate leader in academic technology to enrich academic technologies and support services. During the interview process, Hannah stood out as a positive and enthusiastic individual, demonstrating the skill set needed to forge relationships with schools, departments, and faculty members throughout the Wake Forest campus community.

In addition to working closely with Information Systems, Hannah will work in collaboration with the Teaching and Learning Collaborative, The Office of Online Learning, ZSR Library staff, and the Instructional Technology Group (ITG) to enrich educational technologies and the support services that enhance teaching, learning and research across our campus community.

Apr 11, 2017

Check out these Microsoft Office courses and learn some cool tips and tricks!

Useful Courses

Lynda.com is available to all WFU students, faculty, and staff.

Mar 15, 2017

Outdoor wireless coverage now available on Hearn and Manchester Plazas

Information Systems is pleased to announce the launch of outdoor wireless computing coverage on Hearn and Manchester Plazas. The new outdoor connectivity is accessible to all students, faculty, staff and campus guests!

The new outdoor coverage:

  • Supports Wi-Fi enabled devices like computers, smartphones and tablets
  • Provides seamless Wi-Fi connectivity between campus buildings and the Plazas
  • Allows secure access by peer-institution guests through eduroam

​As Spring and the end of the semester approaches, you can now use outdoor wireless on Hearn and Manchester Plazas to:

  • Conduct classes ​and club meetings ​​​outside
  • Study with friends on the law​n
  • Enjoy collaborating with others in the fresh air
  • ​Relax, listen to music, browse the internet using wireless access, not your cellular data​

To access, just select WFUwireless in your list of available networks under Wi-Fi Settings.

Mar 3, 2017

TechXploration 2017 – Call for Proposals

This spring, Information Systems is hosting our much anticipated annual TechXploration event that showcases academic uses of technology. Have you discovered a use of technology that helps with teaching, learning, or scholarship that you would like to share with your colleagues? Do you have a student working with a particular technology that you would like to see at TechXploration?

The purpose of this event is to allow faculty, staff and students to see how technologies are being leveraged in teaching, learning, research, engagement, and creative activity at Wake Forest University. Each year, participants and attendees increase as TechXploration brings together faculty and faculty-recommended students to share their experiences with current technology.

TechXploration will be held on Tuesday, April 18th, in room 401 of the Benson University Center. Each presenter will have a space set up in room 401 from 11:00 a.m. to 2:00 p.m. to display a poster board, presentation materials, and their technology. Attendees are invited to walk around and learn more about the exciting use of technology on the Wake Forest campus any time between 11:00 a.m. and 2:00 p.m. The event will be catered by Aramark. If you cannot be present for the entire event, we would still appreciate you participating for as much time as you can.

Please contact Pat Idol or Ginny Mikkola at techxploration@wfu.edu by Tuesday, March 21st, to inform us of your plans to participate in TechXploration.

Feb 24, 2017

The IRS will NOT request personal information by email- EVER

You are the first line of defense for protecting your personal information from phishing email attacks. It is tax season and it is important to remember that the IRS, banks or other institutions will never ask for personal information via email. If you receive notification that you are a victim of identity theft, learn more at the IRS web site.

If you are unsure about the content or validity of an email, don’t respond to it and forward the email to the Information Systems Security Team at infosec@wfu.edu for further analysis.

If you have fallen for a phishing email, complete the next steps immediately:

  • Change your WFU Google email password to a new password. Never reuse old passwords.
  • Implement Google 2-Step Verification to protect your WFU Google email and data. Consult the following video or contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP) for assistance.
  • Learn more on how to identify phishing emails by viewing the video ‘Avoiding phishing scams’ here.
  • Be wary of all links in emails. If in doubt, contact the sender to validate the request.
  • Malware is often delivered as an email attachment. Most common safe attachments are .doc, .docx, .ppt, .pptx, .xls, .xlsx.  Don’t open attachments that end with .ws, .zip, .docm, .exe, .js, scr

Feb 23, 2017

WFU accounts compromised! Learn to stay secure with these Lynda courses

Useful Courses

Lynda.com is available to all WFU students, faculty, and staff.

Feb 21, 2017

University adopts new IT governance structure

The Information Technology Plan includes the formation of an integrated set of IT Governance and Advisory committees to guide the implementation of strategy, recommend priorities and provide input to improve the effectiveness of technology.

Governance Committees

 

The Information Technology Executive Committee (ITEC)

  • includes representatives from the College and Schools, major academic support units, and leaders from administrative support divisions
  • guides and advises senior-level IT decision-making at the University
  • collaborates with the CIO to recommend IT priorities, policies and strategies to the Provost and Executive Vice President (EVP)

 

The Committee on Information Technology (CIT)

  • includes faculty from the humanities, social sciences, life and physical sciences and professional graduate programs as well as selected staff from the Teaching and Learning Collaborative, IS, ITGs, Initiative Team for Research Computing, Initiative Team for Learning Spaces and IT teams of the professional schools
  • advises ITEC on policies, strategies and services related to the effective use of technology in teaching, learning, research, and creative works

 

The Information Technology Partners’ Council (ITPC)

  • includes representatives from major administrative operations, academic support, student support divisions, and IS
  • advises ITEC on the application of technology to improve and support campus services, operations, management and data-driven decision-making

 

The Information Systems Governance Group (ISGG)

  • includes IS Directors and several Assistant Directors
  • provides initial assessment and/or approval of all work requested of Information Systems resources to be included in the project portfolio or to be added to the work stream for operational support
  • escalates requests to next level of governance (ITEC, CIT, ITPC) for review and approval

 

Advisory Groups

 

Initiative teams

  • appointed as needed to undertake specific projects or guide the development and delivery of particular services
  • sponsored by one of the governance committees and its members will be appointed

 

Communities of interest

  • organized in an informal structure to bring together stakeholders to provide input, share effective practice, promote professional development, and facilitate an exchange of ideas around a particular issue or technology
  • sponsored by a committee, but membership will be open to any interested party

 

Feb 14, 2017

University selects Workday as replacement ERP

After a thorough assessment process that included input from the Wake Forest campus community, the University selected Workday to replace Banner as our financial, human capital management, budget and planning software. Workday will not only enhance the service level provided to the Wake Forest community but it will also replace expensive-to-maintain and difficult-to-use standalone systems.

Sierra Cedar, the most experienced Workday implementation firm in higher education, has been selected as our implementation partner. In addition, a three person project management office, comprised of a project director, the Sierra Cedar project manager and a Wake Forest project manager, will direct and manage the effort. Finally, representatives from across the University have been selected to be a part of a team referred to as Campus Change Partners. Under the guidance of the project change management leads, this group of 20 people will help disseminate project information throughout the entire project lifecycle.

In December of 2016, Workday and Sierra Cedar, WFU’s implementation partner, delivered Wake Forest’s first Workday Prototype (P1) containing WFU specific data.  Using this first prototype, Sierra Cedar is leading the WFU project team through a series of Design and Discovery sessions. These sessions provide refinements of business processes and inform the overall system design. These results will be used when building the second iteration of Workday, referred to as P2.
The project team, the Project Steering Committee and the Executive Sponsor are currently engaged in a complex analysis of the costs and benefits of either a January 2018 or July 2018 launch.

Information Systems introduces eduroam

Use your school’s Wi-Fi authentication at any eduroam hotspot in the world and join instantly and securely

Information Systems is pleased to announce the launch of eduroam at Wake Forest University. eduroam, which stands for education roaming, is a secure worldwide wireless network that enables students, faculty and staff to use their Wake Forest credentials when traveling to connect to the Internet at more than 5,500 participating locations worldwide. Additionally, visitors from any participating eduroam institution can securely connect to the eduroam wireless network while at Wake Forest using their home institution credentials.