Information Systems Service Desk
Walk-in Support Hours
Phone Support and LiveChat Hours
*Excluding holidays and campus closings.
What we can fix
Before you visit
Wake Downtown Support – Dexter
During University delays or closings due to inclement weather, the Service Desk will be unavailable for phone support. However, limited walk-in services are available in our Walk-In Support if the Library is open and on-campus student employees are available to staff Walk-In Support.
As a reminder, the University reserves each Saturday from 7:00 am to noon for regularly scheduled maintenance on campus computing services. This may include WIN, e-mail, network connectivity, or Banner and its peripheral applications, among other services. In cases where the work will start earlier or extend past the designated time frame, we will communicate with our customers who are affected.