• Wired Network 802.1x FAQ

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• Introduction to Multimedia Technology – Video Series
• Settings up dual or multiple displays (Windows 10)
• Setting up dual or multiple displays (Mac)

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• Google 2-Step Verification Frequently Asked Questions (FAQ)
• Setting Up Google 2-Step Verification for Guest Accounts with multiple users
• Setting Up G2SV Google Authenticator app for Guest Accounts
• Preparing your Google Account to go abroad

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• How to Request Campus Space for a Summer Event
• Logging into DeaconSpace with your Google account

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• Introduction to Multimedia Technology – Video Series
• Settings up dual or multiple displays (Windows 10)
• Setting up dual or multiple displays (Mac)

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• Online course lesson will not complete – troubleshooting steps
• Cannot log into PDC Online

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• Change your password (faculty and staff)
• eIRB and Titanium Users Password Guidelines
• Student to Staff Account Transition
• Log into your student Google Account
• Setting Up G2SV Google Authenticator app for Guest Accounts

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• Maple Activation
• Installing a network printer (Xerox and non-Xerox printers)
• Setup Xerox Printer Accounting on Mac OS X
• Setup Xerox Printer on Mac OS X (Alternate Method)
• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari

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• Banner Data Standards
• Banner / INB Errors
• Banner And Excel Spreedsheets
• Accessing Internet Explorer on Windows 10

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• How to get a Cable TV 2 Go account
• How to Use Cable TV 2 Go

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• Scanning Channels on your TV

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• Open mht files on a Mac
• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
• Steps to save a report to Cognos, Google Drive, or Microsoft Share Drive
• Convert Multiple Excel Docs into a Single Google Sheet
• Background processing a report

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• Campus Downloading and Copyright

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• CrashPlan Frequently Asked Questions (FAQ)
• SpiderOak – Transition to CrashPlan Information
• Restore data from SpiderOak
• Uninstall SpiderOak

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• CrashPlan Frequently Asked Questions (FAQ)
• SpiderOak – Transition to CrashPlan Information
• Restore data from SpiderOak
• Uninstall SpiderOak

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• Unlocking a computer using a recovery key
• Laptop Security Services for Traveling Faculty and Staff

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• Connect to a file share using Windows
• Connect to a file share using a Mac

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• Gmail Alias Account Setup
• Move WFU mail to personal email address – Google Mail Fetcher
• Set WFU Gmail as default mail client
• Log into your student Google Account
• Setting Up Google 2-Step Verification for Guest Accounts with multiple users

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• Transferring Ownership
• Setting Up Google 2-Step Verification for Guest Accounts with multiple users
• Gmail and Drive Data Transfer via Google Takeout
• Setting Up G2SV Google Authenticator app for Guest Accounts

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• Google Groups for classes (Faculty FAQ)

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• Guest Account Renewal
• Setting Up Google 2-Step Verification for Guest Accounts with multiple users
• Setting Up G2SV Google Authenticator app for Guest Accounts

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• Hard Reset for Lenovo X1 Carbon

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• How to find your MAC address on popular devices
• Create a WFUmydevices wireless account for visitors

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• Request Microsoft E-Learning Courses

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• End User License Agreements
• Instructions for signing the Student Technology Agreement

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• Installing a network printer (Xerox and non-Xerox printers)
• Setup Xerox Printer Accounting on Mac OS X
• Setup Xerox Printer on Mac OS X (Alternate Method)
• Installing a personal wireless printer

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• Sakai Policies
• Sakai FAQ
• Create a course in Sakai
• Sakai Quota Increase

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• “WannaCry” Ransomware
• Protect your personal identity and account data (students)

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• Maple Activation
• End User License Agreements
• Mathematica License Activation Instructions

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• Access Cisco Unity voicemail
• Set up a personal conference number with WebEx
• Request a telephone billing report
• Cisco IP Video Phone – Quick Start Guide
• Cisco IP Non-Video Phone – Quick Start Guide

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• Scanning Channels on your TV

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• VeriCite Faculty Resources
• VeriCite Getting Started and FAQ
• Articles and Resources for Plagiarism Prevention

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• Virus and Malware Removal Tools and Tips

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• Contractor/Vendor VPN Instructions
• Cisco AnyConnect (VPN) on Chromebook

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• WakeWare FAQ
• Bring your own Device (BYOD) Requirements
• Technology Grants
• WakeWare Faculty/Staff Purchasing
• Optimize Dell Wireless Connectivity

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• When to use WebEx Event Center
• Set up WebEx on a mobile device – WebEx site URL
• WebEx Support FAQ and Links
• Start a WebEx meeting in your Personal Room
• Set up a personal conference number with WebEx

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• Maintaining Personal Web Pages

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• WIN Google Login Troubleshooting
• Students Can Grant Proxy Access (WIN)
• Registering for Classes
• Change your WIN photo
• Download Class Roster in Excel

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• Maple Activation
• Installing a network printer (Xerox and non-Xerox printers)
• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
• Mathematica License Activation Instructions
• Read Mac-Formatted Hard Disks on Windows

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• Manual Wireless Settings (EAP method)
• Create a WFUmydevices wireless account for visitors
• Optimize Dell Wireless Connectivity
• Connect securely to the campus network (students)

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