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2-Step Verification
4 Articles
Google 2-Step Verification Frequently Asked Questions (FAQ)
Setting Up Google 2-Step Verification for Guest Accounts with multiple users
Setting Up G2SV Google Authenticator app for Guest Accounts
Preparing your Google Account to go abroad
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Change your password (faculty and staff)
eIRB and Titanium Users Password Guidelines
Student to Staff Account Transition
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Setting Up G2SV Google Authenticator app for Guest Accounts
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Apple Computing
13 Articles
Maple Activation
Installing a network printer (Xerox and non-Xerox printers)
Setup Xerox Printer Accounting on Mac OS X
Setup Xerox Printer on Mac OS X (Alternate Method)
Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
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Banner
4 Articles
Banner Data Standards
Banner / INB Errors
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Accessing Internet Explorer on Windows 10
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Cable TV 2 Go
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How to Use Cable TV 2 Go
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Channel Lineup
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Scanning Channels on your TV
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Cognos
13 Articles
Open mht files on a Mac
Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
Steps to save a report to Cognos, Google Drive, or Microsoft Share Drive
Convert Multiple Excel Docs into a Single Google Sheet
Background processing a report
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Copyright
1 Article
Campus Downloading and Copyright
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CrashPlan
4 Articles
CrashPlan Frequently Asked Questions (FAQ)
Uninstall SpiderOak
SpiderOak – Transition to CrashPlan Information
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Data Backup
4 Articles
CrashPlan Frequently Asked Questions (FAQ)
Uninstall SpiderOak
SpiderOak – Transition to CrashPlan Information
Restore data from SpiderOak
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DeaconSpace
2 Articles
How to Request Campus Space for a Summer Event
Logging into DeaconSpace with your Google account
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Encryption
2 Articles
Unlocking a computer using a recovery key
Laptop Security Services for Traveling Faculty and Staff
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File Share
2 Articles
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Gmail
7 Articles
Gmail Alias Account Setup
Move WFU mail to personal email address – Google Mail Fetcher
Set WFU Gmail as default mail client
Gmail and Drive Data Transfer via Google Takeout
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Google Drive
4 Articles
Transferring Ownership
Gmail and Drive Data Transfer via Google Takeout
Setting Up Google 2-Step Verification for Guest Accounts with multiple users
Setting Up G2SV Google Authenticator app for Guest Accounts
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Google Groups
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Google Groups for classes (Faculty FAQ)
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Guest Accounts
3 Articles
Guest Account Renewal
Setting Up Google 2-Step Verification for Guest Accounts with multiple users
Setting Up G2SV Google Authenticator app for Guest Accounts
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Lenovo X1 Carbon
1 Article
Hard Reset for Lenovo X1 Carbon
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Multimedia Adapters
3 Articles
Introduction to Multimedia Technology – Video Series
Settings up dual or multiple displays (Windows 10)
Setting up dual or multiple displays (Mac)
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Multimedia Technology
3 Articles
Introduction to Multimedia Technology – Video Series
Settings up dual or multiple displays (Windows 10)
Setting up dual or multiple displays (Mac)
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MyDevices
2 Articles
How to find your MAC address on popular devices
Create a WFUmydevices wireless account for visitors
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Office 365
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Request Microsoft E-Learning Courses
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PDC Online
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Online course lesson will not complete – troubleshooting steps
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Policies and Standards
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End User License Agreements
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Printing
4 Articles
Installing a network printer (Xerox and non-Xerox printers)
Setup Xerox Printer Accounting on Mac OS X
Setup Xerox Printer on Mac OS X (Alternate Method)
Installing a personal wireless printer
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Sakai
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Security Essentials
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“WannaCry” Ransomware
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Software @ WFU
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Maple Activation
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Telecom Basics
6 Articles
Access Cisco Unity voicemail
Set up a personal conference number with Webex
Request a telephone billing report
Cisco IP Video Phone – Quick Start Guide
Cisco IP Non-Video Phone – Quick Start Guide
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TV Compatibility
1 Article
Scanning Channels on your TV
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Vericite
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VeriCite Faculty Resources
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VPN
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WakeWare
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WakeWare FAQ
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Technology Grants
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Optimize Dell Wireless Connectivity
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WebEx
9 Articles
Using Webex Events
Set up a personal conference number with Webex
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Webex Update – Transition FAQ
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Web Hosting
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WIN
5 Articles
WIN Google Login Troubleshooting
Students Can Grant Proxy Access (WIN)
Registering for Classes
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Windows Computing
11 Articles
Maple Activation
Installing a network printer (Xerox and non-Xerox printers)
Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
Mathematica License Activation Instructions
Read Mac-Formatted Hard Disks on Windows
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Wired Networking
2 Articles
Wired Network 802.1x FAQ
Accepting a new network security certificate
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Wireless
5 Articles
Manual Wireless Settings (EAP method)
Create a WFUmydevices wireless account for visitors
Optimize Dell Wireless Connectivity
Connect securely to the campus network (students)
Accepting a new network security certificate
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Creating a ticket with ResolveIT (Remedy)
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