• Project Wirelessly on Windows Devices using Ditto

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• Get help with campus cable TV or the Stream2 streaming service

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• Google 2-Step Verification Frequently Asked Questions (FAQ)
• Google 2-Step Verification for Accounts with Multiple Users (Part 1)
• Google 2-Step Verification for Accounts with Multiple Users (Part 2)
• Preparing your Google Account to go abroad

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• Cisco Unity Voicemail Commands

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• Workday Power User List

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• Cloud Storage Comparison
• Data Classification
• Dropbox Frequently Asked Questions (FAQ)

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• Change your password (faculty and staff)
• eIRB and Titanium Users Password Guidelines
• Log into your student Google Account
• Student to Staff Account Transition
• Google 2-Step Verification for Accounts with Multiple Users (Part 2)

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• Setup Xerox Printer on Mac OS X
• Setup Xerox Printer Accounting on Mac OS X
• Installing a network printer on Windows (Xerox and non-Xerox printers)
• Google Account Setup on Mac
• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari

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• Transitioning from Banner 8 INB to Banner 9 Admin

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• Scanning Channels on your TV
• Get help with campus cable TV or the Stream2 streaming service

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• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
• Steps to save a report to Cognos, Google Drive, or Microsoft Share Drive
• Prompt page displays huge prompts​, no scroll bars,​ or missing radio buttons
• Background processing a report
• Using Safari with Cognos 10.2 – Known Bug (Excel)

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• Campus Downloading and Copyright

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• CrashPlan Frequently Asked Questions (FAQ)

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• CrashPlan Frequently Asked Questions (FAQ)
• Cloud Storage Comparison
• Data Classification

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• Logging into DeaconSpace with your Google account
• How to Request Campus Space for a Summer Event

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• Unlocking a computer using a BitLocker recovery key
• Laptop Security Services for Traveling Faculty and Staff

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• Connect to a file share using Windows
• Connect to a file share using a Mac
• Data Classification

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• Transfer WFU Gmail and Drive data to a personal Gmail account
• Gmail Alias Account Setup
• Log into your student Google Account
• Set WFU Gmail as default mail client in Chrome or Firefox
• Google 2-Step Verification for Accounts with Multiple Users (Part 1)

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• Transfer WFU Gmail and Drive data to a personal Gmail account
• Convert Multiple Excel Docs into a Single Google Sheet
• Manage ownership of Google Docs
• Google 2-Step Verification for Accounts with Multiple Users (Part 1)
• Google 2-Step Verification for Accounts with Multiple Users (Part 2)

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• Google Groups for classes (Faculty FAQ)

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• Guest Account Renewal
• Google 2-Step Verification for Accounts with Multiple Users (Part 1)
• Google 2-Step Verification for Accounts with Multiple Users (Part 2)

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• Hard Reset for Lenovo ThinkPad X1 Carbon or ThinkPad Yoga Models

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• How to toggle projection settings (Mac)
• How to toggle projection settings (Windows 10)
• Introduction to Multimedia Technology – Video Series

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• How to toggle projection settings (Mac)
• How to toggle projection settings (Windows 10)
• Introduction to Multimedia Technology – Video Series

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• How to find your MAC address on popular devices
• Wireless access for visitors

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• Log into Microsoft Office OneDrive on your computer using WFU Google Login
• How to sign into the Office 365 Portal
• Cloud Storage Comparison
• Data Classification

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• Online course lesson will not complete – troubleshooting steps

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• End User License Agreements
• Data Classification

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• Setup Xerox Printer on Mac OS X
• Setup Xerox Printer Accounting on Mac OS X
• Installing a network printer on Windows (Xerox and non-Xerox printers)
• Installing a personal wireless printer

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• Sakai FAQ
• Sakai Policies
• Create a course in Sakai
• Sakai Quota Increase

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• Protect your personal identity and account data (students)
• Data Classification
• Spam

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• End User License Agreements

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• Cisco IP Video Phone – Quick Start Guide
• Cisco Unity Voicemail Commands
• Set up a personal conference number with Webex
• Request a telephone billing report
• Cisco IP Non-Video Phone – Quick Start Guide

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• Scanning Channels on your TV
• Get help with campus cable TV or the Stream2 streaming service

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• VeriCite FAQ

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• Virus and Malware Removal Tools and Tips

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• Contractor/Vendor VPN Instructions
• Travel to countries where Google access is restricted

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• WakeWare FAQ
• Bring your own Device (BYOD) Requirements
• Technology Grants
• WakeWare Faculty/Staff Purchasing
• WakeWare Warranty Coverage

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• Using Webex Events
• Set up a personal conference number with Webex
• Set up Webex on a mobile device – Webex site URL
• Webex FAQ
• Explore the New Cisco Webex Meetings

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• Maintaining Personal Web Pages

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• Google Single Sign-On Login Troubleshooting
• Students Can Grant Proxy Access (WIN)
• Registering for Classes
• Download Class Roster in Excel
• Change your WIN photo

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• Installing a network printer on Windows (Xerox and non-Xerox printers)
• Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari
• Set WFU Gmail as default mail client in Chrome or Firefox
• Installing a personal wireless printer
• Connect to a file share using Windows

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• Wired Network 802.1x FAQ
• Accepting a new network security certificate

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• Manual Wireless Settings (EAP method)
• Wireless access for visitors
• Connect securely to the campus network for faculty, staff and students
• Accepting a new network security certificate

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