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Google 2-Step Verification – Enable by Monday, December 4!

Alerts | Dec 01, 2017 at 10:37 am

After careful consideration and substantial discussion with campus technology advisory committees, the university is requiring all faculty and staff enable Google 2-Step Verification to their university account by December 4, 2017.

After Monday, December 4, 2017 at 11:59pm, if Google 2-Step Verification is not enabled on your university account, you will be unable to log into your WFU Google account. You will need to contact the Information Systems Service Desk to enable Google 2-Step Verification and reactivate your university account.

Enabling and using 2-Step Verification is easy and greatly improves security. Visit the 2-Step Verification page to set up your account now!

11/30/17 – Network and AT&T cell service are not available in some campus locations

Alerts | Nov 30, 2017 at 10:26 am

As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.

11/29/17 – Security Vulnerability in macOS High Sierra

Alerts | Nov 29, 2017 at 2:51 pm

If you’re running macOS High Sierra, it’s time to update your Mac as soon as possible!

You may have seen information in the news about a security vulnerability in macOS High Sierra (10.13.x). Apple released Security Update 2017-001 today that corrects this issue. If you are currently running 10.13.x on your Mac (not just WFU-issued), you should run the security update now.

If you have questions concerning this message, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

Apple macOS High Sierra Release – Do Not Download

Alerts | Sep 20, 2017 at 3:20 pm

Information Systems strongly suggests that you do not upgrade your Wake Forest allocated computer to macOS High Sierra at this time.

Information Systems staff will be testing this new operating system to determine if it meets our compatibility and performance requirements. We will communicate additional macOS High Sierra upgrade information as it becomes available. We would like for anyone currently using AFP sharing protocol to be aware that Apple is phasing this out in favor of the SMB sharing protocol. If you are sharing files using AFP and wish to upgrade to High Sierra, you will need to convert those shares to the SMB protocol.

If your computer is upgraded to macOS High Sierra and exhibits performance issues which inhibit its use, please bring it to the Service Desk for a reload of the original operating system as shipped from Apple.

Protect yourself against WannaCry and other ransomware

Alerts | May 16, 2017 at 9:01 am

A malicious software program named “WannaCry” has recently made news through large-scale infections in more than 100 different countries.

“WannaCry” is a type of malicious software known as ransomware. It is most often downloaded as an attachment as part of a phishing email scam, and then gains access to the computer and locks the system owner out of their files.

Read the article to learn how you can protect yourself:

The IRS will NOT request personal information by email- EVER

Alerts | Feb 24, 2017 at 9:37 am

You are the first line of defense for protecting your personal information from phishing email attacks. It is tax season and it is important to remember that the IRS, banks or other institutions will never ask for personal information via email. If you receive notification that you are a victim of identity theft, learn more at the IRS web site.

If you are unsure about the content or validity of an email, don’t respond to it and forward the email to the Information Systems Security Team at infosec@wfu.edu for further analysis.

January 2017 – Phishing email scams are on the rise

Alerts | Jan 19, 2017 at 1:47 pm

In recent weeks, you may have received phishing emails that look as though they are coming from Wake Forest University faculty, staff or students to other WFU users. It appears as if the WFU user is sharing important information in a document that requires your WFU username and password to access.

Be skeptical when a message asks you to click on a link, especially when you do not know the person…

Phishing Email

Alerts | Oct 14, 2016 at 7:52 pm

A phishing email is being sent asking for validation of Employee Mailboxes. PLEASE DELETE THE EMAIL and DO NOT CLICK ON THE LINK.