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Apple macOS Mojave Release – Do Not Download

Alerts | Sep 21, 2018 at 2:40 pm

On Monday, September 24, 2018, Apple is set to release the macOS Mojave upgrade.

Information Systems strongly suggests that you do not upgrade your Wake Forest allocated computer to macOS Mojave at this time. Information Systems staff will be testing this new operating system to determine if it meets our compatibility and performance requirements. We will communicate additional macOS Mojave upgrade information as it becomes available.

If your computer is upgraded to macOS Mojave and exhibits performance issues which inhibit its use, please bring it to the Information Systems Service Desk for a reload of the original operating system as shipped from Apple.

Ensure a wireless and wired connection

Alerts | Aug 13, 2018 at 11:17 am

The Wake Forest wired and wireless certificates are being renewed on August 14 and your attention is required.

What are certificates:

These certificates provide secure network access by identifying and encrypting your login credentials. In essence, they are digital passports, used to confirm that your device is connecting to an actual campus network and not an impostor.

What you need to do:

  • Faculty, staff and students with Wake Forest University issued devices and/or those with personal devices may see a pop-up regarding trusting the certificate when connecting to the wireless and/or wired network. There is no security risk when this pop-up appears and you should accept the certificate to continue. The pop-up you see will be dependent on the operating system you are using. View the possible pop-ups here.
  • If you do not accept the certificate, you will not be able to connect to the campus network. You will need to visit the IS Service Desk, located in the Z. Smith Reynolds Library, for further assistance.

University recommends Twitter users change their password

Alerts | May 07, 2018 at 9:42 am

Via Business Insider:

Twitter is advising all its 330 million users to change their password after a glitch left them exposed in the company’s internal systems.

Twitter discovered the glitch and did not find any “breach or misuse by anyone,” the company said in a blog post.

The bug left passwords in an internal log “unmasked,” meaning that instead of showing up as an encrypted set of random set of letters and numbers, the password itself was displayed in plain text.

Even though the company says it has no reason to believe anyone obtained any sensitive information, it is telling users to change their password “out of an abundance of caution.”

4/5/2018 – Data Breach for MyFitnessPal accounts

Alerts | Apr 05, 2018 at 2:08 pm

You may have seen information in the news about a data breach affecting Under Armour’s MyFitnessPal accounts. Under Armour released this statement to account owners.

As a reminder, it’s best practice to change your account passwords often and refrain from using the same or similar logins and passwords for multiple services.

If you have questions concerning this message, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

The IRS will NOT request personal information by email – EVER

Alerts | Jan 31, 2018 at 9:00 am

You are the first line of defense for protecting your personal information from phishing email attacks. It is tax season and it is important to remember that the IRS, banks or other institutions will never ask for personal information via email. If you receive notification that you are a victim of identity theft, learn more at the IRS website.

If you are unsure about the content or validity of an email, don’t respond to it and forward the email to the Information Systems Security Team at infosec@wfu.edu for further analysis.

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Google 2-Step Verification – Enable by Monday, December 4!

Alerts | Dec 01, 2017 at 10:37 am

After careful consideration and substantial discussion with campus technology advisory committees, the university is requiring all faculty and staff enable Google 2-Step Verification to their university account by December 4, 2017.

After Monday, December 4, 2017 at 11:59pm, if Google 2-Step Verification is not enabled on your university account, you will be unable to log into your WFU Google account. You will need to contact the Information Systems Service Desk to enable Google 2-Step Verification and reactivate your university account.

Enabling and using 2-Step Verification is easy and greatly improves security. Visit the 2-Step Verification page to set up your account now!

11/30/17 – Network and AT&T cell service are not available in some campus locations

Alerts | Nov 30, 2017 at 10:26 am

As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.

11/29/17 – Security Vulnerability in macOS High Sierra

Alerts | Nov 29, 2017 at 2:51 pm

If you’re running macOS High Sierra, it’s time to update your Mac as soon as possible!

You may have seen information in the news about a security vulnerability in macOS High Sierra (10.13.x). Apple released Security Update 2017-001 today that corrects this issue. If you are currently running 10.13.x on your Mac (not just WFU-issued), you should run the security update now.

If you have questions concerning this message, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).