Wake Forest University


Cognos Service Information

Cognos is IBM’s business intelligence (BI) and performance management software suite. The software is designed to enable users to extract data, analyze it and assemble reports.

IBM Supported Browsers for Cognos 10

Firefox ESR is an alternative browser for accessing Cognos and is available on Windows, Mac, and Linux. Refer to the Using Firefox ESR with Cognos article for installation instructions.

  • Internet Explorer – 7, 8, 9, 10*, 11*
  • Firefox – ESR
  • Safari 5, 6 – report view only from OS X/Unix
  • Chrome – up to and including 41

*Versions 10 and 11 are only supported with compatibility view.

**Safari with Cognos 10.2 has a known bug related to Excel. Follow this link for details.

Browser Setup for Cognos 10.2 (initial login)

Logging into Cognos 10.2 for the first time may yield unexpected results. Correcting this may be as simple as clearing your browser cache. Follow this link for instructions to clear the browser’s cache.

Service Links

Does this page need an update? Please let us know: help@wfu.edu

Last updated: February 28, 2020