Service Desk

In Person

Located conveniently in the ZSR Library. Click here for current hours.

Help Articles


Search help articles to find answers to commonly asked questions, or explore services if you don't know where to start.

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Submit Ticket


Use our online portal, ResolveIT, to easily submit a ticket online. Check out the service pages for links to specific requests. ResolveIT is accessible via desktop only.


Live Chat


Get help fast! IS now offers instant assistance through our live chat service. LiveChat is available Monday-Friday 8am-5pm, excluding holidays and campus closings.


In Person

Learning courses are offered through the PDC, or individual/group sessions can be scheduled. We are here to help!

Overseas Support


Studying abroad? Don't worry, we're still here to help. Visit the Overseas Support page to request assistance with multimedia, network, and other infrastructure problems.

Get Help Overseas