Wake Forest University

Welcome to the Demon Deacon family, Class of 2025!

Need tech assistance while moving in? Check out the following ways to get help quickly!

Live Chat with a Service Desk representative, M-F, at help.wfu.edu.           

Call 336-758-4357 (HELP) to speak with a Service Desk representative. 

Email help@wfu.edu to message a Service Desk. 

Use AskDeac, our online self-service tool, for researching solutions or submitting requests for your IT service needs.

Visit the IS website for helpful information regarding our services, computing alerts, tech news, and more. 

Our Incoming Students page has additional information on common tech topics, such as:

  • Connect to the WFUWireless network.
  • Connect your entertainment devices through the MyDevices portal.
  • Stream your favorite TV channels through Stream2 via your computer or personal mobile devices. 
  • Learn about the cloud storage and backup options available to you!