Wake Forest University

Which Warranty Coverage is your WakeWare Laptop Bundled with?

Below outlines the bundled coverage for each year of the WakeWare Program. Please keep in mind, if you purchased an older WakeWare model, the coverage is tied to the academic year the model was included in the WakeWare line so the coverage may not be aligned with the date you purchased. Please contact WakeWare@wfu.edu if you have any questions about your coverage.

May 2016 – April 2017May 2017 – May 2018June 2018 – April 2020May 2020 – Present
WakeWare ApplesThree years of AppleCare (no ADP).Four years of Safeware (ADP and one year of theft protection). Four years of Safeware (ADP and one year of theft protection).Four years of Safeware (ADP and full-term theft protection).
WakeWare Windows
(Dells / Lenovos)
Three years of Dell Pro Support and Complete Care (ADP). There was an option for students to upgrade to a fourth year of coverage. Four years of Safeware (ADP and one year of theft protection). Four years of Dell Pro Support and Complete Care (ADP). Four years of Lenovo Premier Support (ADP).
*Accidental Damage Protection (ADP)

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