You are the first line of defense for protecting your personal information from phishing email attacks. It is tax season and it is important to remember that the IRS, banks or other institutions will never ask for personal information via email. If you receive notification that you are a victim of identity theft, learn more at the IRS website.
If you are unsure about the content or validity of an email, don’t respond to it and forward the email to the Information Systems Security Team at email@example.com for further analysis.
If you have fallen for a phishing email, complete the next steps immediately:
- Change your WFU Google email password to a new password. Never reuse old passwords.
- Implement Google 2-Step Verification to protect your WFU Google email and data. Consult the following video or contact the Information Systems Service Desk at firstname.lastname@example.org or 336-758-4357 (HELP) for assistance.
- Learn more on how to identify phishing emails by viewing the video ‘Avoiding phishing scams’ here.
- Be wary of all links in emails. If in doubt, contact the sender to validate the request.
- Malware is often delivered as an email attachment. Most common safe attachments are .doc, .docx, .ppt, .pptx, .xls, .xlsx. Don’t open attachments that end with .ws, .zip, .docm, .exe, .js, scr