Set WFU Gmail as default mail client in Chrome or Firefox

Sometimes when you click a mailto link in a web browser, it will attempt to open in default mail client such as Outlook or Mail.  Follow these steps to change this:

Using Chrome:

  • Log in to your WFU email by visiting in Chrome.  There should be an icon that looks like 2 overlapping diamonds in the address bar of your WFU Gmail window.
  • Left-click the icon.
  • Select Allow to open all email links.

If the two overlapping diamonds do not appear, you can change your Chrome default mailto handler in settings:

  • Go to Settings
  • Search for “Handlers”
  • Click on Content Settings
  • Scroll down to “Handlers” and Allow sites to ask to become default mail handlers for protocols

Google mail handler setting

  • Complete the steps at the top of these instructions


Using Firefox:

  • Log in to your WFU email by visiting in Firefox
  • Go to Firefox preferences
  • Navigate to the Applications section
  • Modify the mailto content type to “Use Gmail”

Firefox Mailto settings in Application


Using Safari:

Safari no longer supports the mailto extension.  There is no current method of opening mailto links in Safari.

Need Help?

Contact our Service Desk - conveniently located in the ZSR Library.

336-758-4357 (HELP) Visit


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Last modified: February 8, 2019