Clear browser cache in Internet Explorer, Firefox, Chrome, or Safari

Choose your browser to view instructions for clearing the browser cache:

Internet Explorer

In IE, go to Tools and select Delete browsing history


Be sure only the “Temporary Internet files and website files” and “Cookies and website data options are checked”.  Do not check any other option.

Click on Delete.

Restart your browser.



In Firefox, go to Tools and select Options

Select Advanced – Network tab and then click on the Clear Now button

Click on OK.  Restart your browser.

For reference see FireFox’s Knowledge Base page.



In Chrome select the Customize button in the top right (the 3 bars icon)

Choose More Tools – Clear browsing data

In the next window check Cookies and other site and plug-in data plus Cached images and files then click Clear browsing data

Close the customize browser window. Restart your browser.

For reference see Chrome’s Knowledge Base page.



In Safari select History – Clear History and Website Data

In the next window Select Clear History

Restart your browser.

For reference see Apple’s Knowledge Base page.

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Last modified: January 24, 2019