Banner / INB Errors


FRM-92120: Registry file is missing.


Users may get this error message when trying to access Banner / INB or any Java form by way of a web browser.



  • Close all open browsers
  • Select Start
  • Open Control Panel
  • Open Java
  • Select Temporary Internet Files/Settings
  • Select Delete Files
  • (check both radio buttons Application and Applets, Trace and Log Files)
  • Click OK > OK
  • Try Banner again

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Last modified: June 8, 2017