AskDeac is the new IT help portal and ticketing system providing an easy-to-use platform for WFU faculty, students, staff, and guests! The IS website has been updated to work in parallel with AskDeac for easy access to IT services, help resources, current announcements, and alerts. Contact our Service Desk to receive help in all the same ways you’re used to: by phone, email, or live-chat.
Even though AskDeac is very user-friendly, we are delighted to offer learning opportunities for our campus partners! You will learn how to submit incidents and requests, view their progress, and find additional information via knowledge articles.
Please select one of the following training sessions to register through the PDC.