Guest Resources

Welcome, Class of 2022!

Announcements | Aug 22, 2018 at 8:19 am

Students, parents, families, friends, and guests – welcome to Wake Forest University for Move-In Day! Information Systems would like to provide some helpful information:

Wireless

Guests may join the open WFUguest network anywhere on campus without using a password. Wireless coverage is available outdoors on both Hearn and Manchester Plazas. Students may connect to WFUwireless.

IT Support

IS employees are available in the residence halls from 12-2pm, and 2-4pm to assist with technical Move-In challenges! Look for our black shirts and gold name tags!

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Introducing Statuspage on is.wfu.edu

Announcements | Jun 11, 2018 at 3:56 pm

Information Systems is pleased to announce the addition of Statuspage to the IS website.

Whether it’s a server issue, bug in production, or scheduled maintenance, downtime may happen. Statuspage provides a way to get in front of incident communication so IS can focus on fixing the problem at hand.

Statuspage is displayed in the top menu of the IS website and is available at status.is.wfu.edu.

Simply click on the icon to view a detailed description of an incident. Additionally, our campus community can choose to opt into real-time outage and scheduled maintenance alerts via a simple sign up.

University recommends Twitter users change their password

Alerts | May 07, 2018 at 9:42 am

Via Business Insider:

Twitter is advising all its 330 million users to change their password after a glitch left them exposed in the company’s internal systems.

Twitter discovered the glitch and did not find any “breach or misuse by anyone,” the company said in a blog post.

The bug left passwords in an internal log “unmasked,” meaning that instead of showing up as an encrypted set of random set of letters and numbers, the password itself was displayed in plain text.

Even though the company says it has no reason to believe anyone obtained any sensitive information, it is telling users to change their password “out of an abundance of caution.”

1/3/2018 – Important information regarding the wireless network

Announcements | Jan 03, 2018 at 10:56 am

Information Systems is making improvements in the configuration of our wireless network.

Beginning this week, users will see a new wireless network, WFUwireless-legacy, to be used for connecting older devices which support only the 2.4Ghz spectrum, such as Raspberry Pi and iPhone 4S and older. Most devices will continue to connect, without any changes, to WFUwireless and should enjoy improved performance. This change will provide an overall better wireless experience for all users.

What do I need to do/know?

  • The new wireless network, WFUwireless-legacy, will be visible in the list of wireless networks.
  • If you no longer see WFUwireless in your list of available networks, you should connect to WFUwireless-legacy.
  • Starting the week of January 1, 2.4Ghz devices will no longer be able to connect to WFUwireless.
  • Most users will not have to make any changes to their WFUwireless configuration.

 

Winner Announcement

News | Dec 06, 2017 at 9:58 am

Thanks to all the members of our campus community that participated in our National Cybersecurity Awareness Campaign. Attendees registered to win several awesome prizes donated by Dell, Cisco and IS, including a Chromebook and other fun technology. We are excited to announce the winners!

  • Google Chromebook (from Dell) – Joseph A Soares, Chair, Department of Sociology
  • Beats Headphones (from Cisco): Mark Cook, Facilities  
  • Bluetooth Speaker (from IS): Anna Marie Carr, HR  

Photo of Joseph SoaresPhoto of Mark CookPhoto of Anna Marie Carr

11/30/17 – Network and AT&T cell service are not available in some campus locations

Alerts | Nov 30, 2017 at 10:26 am

As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.