Guest Resources

Introducing Statuspage on is.wfu.edu

Announcements | Jun 11, 2018

Information Systems is pleased to announce the addition of Statuspage to the IS website.

Whether it’s a server issue, bug in production, or scheduled maintenance, downtime may happen. Statuspage provides a way to get in front of incident communication so IS can focus on fixing the problem at hand.

Statuspage is displayed in the top menu of the IS website and is available at status.is.wfu.edu.

Simply click on the icon to view a detailed description of an incident. Additionally, our campus community can choose to opt into real-time outage and scheduled maintenance alerts via a simple sign up.

University recommends Twitter users change their password

Alerts | May 07, 2018

Via Business Insider:

Twitter is advising all its 330 million users to change their password after a glitch left them exposed in the company’s internal systems.

Twitter discovered the glitch and did not find any “breach or misuse by anyone,” the company said in a blog post.

The bug left passwords in an internal log “unmasked,” meaning that instead of showing up as an encrypted set of random set of letters and numbers, the password itself was displayed in plain text.

Even though the company says it has no reason to believe anyone obtained any sensitive information, it is telling users to change their password “out of an abundance of caution.”

1/3/2018 – Important information regarding the wireless network

Announcements | Jan 03, 2018

Information Systems is making improvements in the configuration of our wireless network.

Beginning this week, users will see a new wireless network, WFUwireless-legacy, to be used for connecting older devices which support only the 2.4Ghz spectrum, such as Raspberry Pi and iPhone 4S and older. Most devices will continue to connect, without any changes, to WFUwireless and should enjoy improved performance. This change will provide an overall better wireless experience for all users.

What do I need to do/know?

  • The new wireless network, WFUwireless-legacy, will be visible in the list of wireless networks.
  • If you no longer see WFUwireless in your list of available networks, you should connect to WFUwireless-legacy.
  • Starting the week of January 1, 2.4Ghz devices will no longer be able to connect to WFUwireless.
  • Most users will not have to make any changes to their WFUwireless configuration.

 

Winner Announcement

News | Dec 06, 2017

Thanks to all the members of our campus community that participated in our National Cybersecurity Awareness Campaign. Attendees registered to win several awesome prizes donated by Dell, Cisco and IS, including a Chromebook and other fun technology. We are excited to announce the winners!

  • Google Chromebook (from Dell) – Joseph A Soares, Chair, Department of Sociology
  • Beats Headphones (from Cisco): Mark Cook, Facilities  
  • Bluetooth Speaker (from IS): Anna Marie Carr, HR  

Photo of Joseph SoaresPhoto of Mark CookPhoto of Anna Marie Carr

11/30/17 – Network and AT&T cell service are not available in some campus locations

Alerts | Nov 30, 2017

As of 10am, Thursday, November 30, the network and AT&T cell service are not available at the President’s house, Brookstown, WFU properties, and the real estate and toxicology lab. Information Systems staff are working with AT&T on a resolution. Currently there is no estimated time of resolution.

Check the Information Systems status line at x4357, option 1 for updates.

10/12/2017 – Campus computing network and services will be unavailable

Announcements | Oct 10, 2017

Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.

If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.

If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.