Account and Password Management

Information Systems notifies you by email when it is time to change your campus computing password. You will receive email messages 9, 6, and 3 days before your password expires.

Adobe Creative Cloud

Adobe Creative Cloud gives users access to a collection of software developed by Adobe for graphic design, video editing, web development, photography, and cloud services.

Adobe Creative Cloud Express

Easily create social graphics, flyers, logos, and more on web and mobile with Adobe Creative Cloud Express (formerly Adobe Spark). The premium version is available to students, faculty, and staff with their WFU Adobe account.

Amazon WorkSpaces

Amazon WorkSpaces provides a virtual desktop environment that leverages the power of cloud computing and is accessible on nearly any device.

AskDeac

AskDeac is our help portal, providing an easy-to-use, user-friendly platform for faculty, students, and staff to get IT help.

Banner

Banner consists of Internet-native software applications for student information, advancement, human resources, financial aid, financial management, and more.

Cable TV

TVs can be connected to WFU Cable TV network. Watch streaming channels with Stream2, available to all WFU faculty, staff, and students.

Camtasia

Faculty, students, and staff have access to Camtasia, a screen recording and video editing tool that allows you to record onscreen activity, audio and webcam video, and narrate existing PowerPoint presentations. Through Camtasia, you can record, edit, produce, and share course content.

Canvas

Canvas is Wake Forest’s Learning Management System (LMS) well known for its usability and mobile app.

Class Recording Kit for Reynolda Campus

The Class Recording Kit provides faculty with self-service, easy-to-use video recording kits designed to record or broadcast (Google Meet, Webex, Zoom) an in-person class event to share with students who are unable to attend.

Cognos

Cognos is IBM’s business intelligence (BI) and performance management software suite. The software is designed to enable users to extract data, analyze it and assemble reports.

Computing Devices

Students may purchase with an education discount through WakeWare. Faculty and staff now have the option to choose a Dell, Lenovo, or Apple computer through the distribution process. 

CrashPlan

Available to Faculty and Staff – CrashPlan is an automated online backup solution for data stored on your primary WFU-issued computer. Your data is automatically backed up on a periodic basis and can be recovered easily in the event of computer failure.

Data Backup and Restore

Files and data can be lost through viruses, accidental deletion, hardware failure, or theft of the computer. Backups will reduce the impact of such occurrences.

DeaconSpace – rooms.wfu.edu

DeaconSpace (Virtual EMS) is the University’s space request system – simply log in with your WFU credentials to view available rooms, browse events, and request spaces.

Digital Signage

Digital signage refers to displaying content (such as slideshows, videos, and advertisements) on a digital display. Content can be rotated automatically or manually updated.

Dropbox

Dropbox is an additional platform for file storage and collaboration. Dropbox, like Google Drive, provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.

Email (Gmail)

A free Google Web-based email service available to Wake Forest faculty, staff, and students.

External AV & Event Support

IS recommends hiring out portable AV needs to one of our approved outside vendors. On-campus options are available in certain spaces.

File Share

File shares may be accessed by faculty and staff, using an on-campus internet connection or VPN (if a user is off-campus). File shares cannot be accessed on mobile devices.

Gartner

Gartner is a leading information technology firm that provides research and analysis services to inform and support decision making in higher education and other industry sectors.

Google 2-Step Verification

The use of two-factor authentication to prove one’s identity is based on the premise that an unauthorized actor is unlikely to be able to supply both factors required for access.

Google Classroom

Create a project site using Google Classroom!  Here you can create a course outside of Banner registration, a non-credit course, or a course that includes students that don’t have a Wake Forest Gmail account. 

Google Groups

A free Google service that provides discussion groups for people sharing common interests.

Google Meet

Easy-to-join video-calls with no downloaded client or plugin required! Chat with your colleagues or fellow students, start or virtual meeting, or live stream.

Google Sites

Utilize the Google suite of productivity tools with this easy-to-use website creator. Accessed using your Wake Forest account, Google Sites provides faculty, students, and staff the ability to create websites featuring drag and drop functionality. 

Google Workspace

An integrated suite of secure, cloud-native collaboration and productivity apps powered by Google AI. Includes Gmail, Docs, Drive, Calendar, and more.

Grackle

Grackle is a Google add-on accessibility checker available to campus community members that have a .wfu.edu email address.

Guest Accounts

Guest accounts may be requested by faculty and staff for the purposes of creating an account for a visitor or a new campus organization.

High Performance Computing

The DEAC Cluster is a centralized research computing environment for the entire University.

Hypothesis

Using annotation, Hypothesis enables sentence-level note taking or critique on top of classroom reading, news, blogs, scientific articles, books, terms of service, ballot initiatives, legislation and more.

Instructional Technology (ITG)

The Instructional Technology Group provides academic departments discipline-focused expertise in technology tools, procedures and resources to support the teaching and research.

Kaltura

Kaltura is an all-in-one tool that allows you to record, edit, publish, and share media content through your Canvas course or MediaSpace Portal.

KnowBe4

As the world’s leading Security Awareness Training organization, KnowBe4 features training to establish a collaborative “human firewall” that ultimately protects us from malicious emails and social engineering attacks.

Learning Team

Welcome to the Information Systems Learning page. Check out our classes offered through Workday Learning, or Explore Services to view relevant training materials.

LinkedIn Learning

All faculty, students, and staff have access to LinkedIn Learning, an online learning platform that combines the training opportunities of Lynda.com with all the benefits of LinkedIn, enabling individuals and organizations to achieve their objectives and aspirations.

Microsoft 365

Microsoft Office is a set of interrelated desktop applications, servers and services, collectively referred to as an office suite, for the Microsoft Windows and Mac OS X operating systems.

Microsoft OneDrive

Available to current WFU Faculty, Staff, and Students! Microsoft OneDrive is an additional platform for file storage and collaboration. Like Google Drive and Dropbox, Microsoft OneDrive provides security for your intellectual property, internal and external collaboration, and easy access to files while working remotely or traveling.

Multimedia Technology

IS currently maintains over 400 multimedia technology-enabled spaces. Rooms contain various levels of multimedia integration, from simple television monitors, to elaborate high definition projection systems with multiple inputs.

Network & Wireless

Our campus network, WFUwireless, provides unrestricted bandwidth to campus and Intranet services, while our open wireless network, WFUguest, is for campus guests. Use entertainment devices (Smart TVs, gaming consoles, etc) on the wireless network by registering on MyDevices.

One Button Studio

The One Button Studio is an automated video recording facility with a student focus, located in Z. Smith Reynolds Library behind the Service Desk. 

OneWFU

OneWFU is your one-stop shop for all the links you need to manage your Wake Forest experience, including academic links, student services links, facilities, events and activities, and more.

Power BI

Power BI is a business analytics service by Microsoft. Through online and mobile reports, dashboards, and apps it provides visualizations and business intelligence capabilities to inform decision-making.

Printing

IS recommends using on-campus printing resources rather than a personal printer. It’s a greener way to go.

Qualtrics

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys and generating reports without having any previous programming knowledge.

Security Essentials

Essential information for staying secure on the WFU campus. Protect your data, your identity, and institutional integrity.

Software@WFU – Download Software

Software @ WFU is our easy to use site for downloading software on WFU or BYOD computers.

Statuspage

Statuspage is the fastest way to get updates on Information System incidents. This service provides IS a way to get in front of incident communication so IS can focus on fixing the problem at hand.

Stream2

Through Stream2, faculty, staff and students can create an account with Apogee to access streaming TV services for their computer and personal mobile devices. The streaming TV service is only available while connected to the campus network.

Telecom Basics

View telephone services for faculty, staff, and students. Learn dialing basics for campus phones.

The Bridge Service Desk

The Information Systems Service Desk is located in the Z. Smith Reynolds Library on the main floor of the Wilson Wing.

Video Conferencing

IS offers video conferencing solutions free of charge to faculty, staff, and students. Connect with lecturers, experts, the business community, and more.

VoiceThread

Commonly used for narrated PowerPoint presentations, VoiceThread is a highly flexible, collaborative environment for video, voice, images, and common documents.

VPN

Virtual Private Network software, commonly referred to as VPN, protects users on unsecure networks by encrypting data communicated over the Internet. Faculty, staff, and students can download and install VPN software here.

Wake Forest Internal Directory

Wake Forest University now uses the Google Directory located at contacts.google.com.

WakeSites

WakeSites provides Wake Forest students, faculty, and staff the tools to build dynamic websites using web platforms such as WordPress, Omeka, and Scalar.

WakeWare

WakeWare is a robust student computing program that recommends highly configured, insured, and supported personal computing devices at a negotiated price for our undergraduate students.

Webex

Cisco Webex is a platform for hosting and attending online meetings and presentations, webinars, training, and online presentations. Available to all Faculty, Staff, and Students.

WIN

WIN is the Wake Information Network. Faculty and Staff can find pay stubs, benefits information, and tax documents. Students will find their grades and transcripts, as well as online voting.

Workday

Wake Forest University’s Workday platform is a modern, cloud-based, enterprise system of record for campus HR, payroll, budget, finance, and other business functions. Workday is also Wake Forest’s new student information system (“SIS”), supporting data and processes related to the student educational journey through admission, enrollment, academic records, academic advising, curriculum management, degree planning, and financial aid.

Workday Learning

Workday Learning has launched at Wake for Faculty & Staff. The Learning worklet is now available in Workday. Courses previously found on the PDC Online have been transitioned to Workday Learning.

Zoom

Zoom for desktop and mobile is a platform for video conferencing, recording meetings, chatting, screen sharing, and more.