336-758-4357 (HELP) help@wfu.edu

Feb 13, 2017

Big Tent Event: Get your Google 2-Step Verification on

Stop by the Information Systems tent in the 3rd floor lobby of Benson on Wednesday, February 15th, between 9:00 a.m. and 3:00 p.m. and an IS support representative will assist you with setting up Google 2-Step Verification on your Wake Forest Google account.

Here’s why!

  • Protects your privacy and data against hackers
  • Secures your Gmail and other Google login enabled apps
  • Takes less than 5 minutes of your time with an expert available to assist and answer questions
  • It’s free but the value is priceless

If you have questions concerning this message or can’t attend this event and need assistance with Google 2-Step Verification, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

Jan 23, 2017

Information Systems – new website!

The Information Systems website is now your one stop shop for everything IT.

Jan 19, 2017

January 2017 – Phishing email scams are on the rise

In recent weeks, you may have received phishing emails that look as though they are coming from Wake Forest University faculty, staff or students to other WFU users. It appears as if the WFU user is sharing important information in a document that requires your WFU username and password to access. Be skeptical when a message asks you to click on a link, especially when you do not know the person. Be even more aware when that link asks you for your password. If a website does ask for your credentials, feel free to contact the Information Systems Service Desk to determine if the request is valid.

Do not become a phishing victim:

  • Set up Google 2-Step Verification for added security. This prevents hackers from being able to access your email account even if they have your password. Learn more at infosec.wfu.edu or contact the Service Desk.
  • Be wary of all links in emails. If in doubt, contact the sender to validate the request.
  • Never provide your personal information in response to emails.
  • Malware is often delivered as an email attachment. Most common safe attachments are .doc, .docx, .ppt, .pptx, .xls, .xlsx.  Don’t open attachments that end with .ws, .zip, .docm, .exe, .js, .scr

Did you get a phishing email and provide your personal information?

Change your password immediately and delete the message. If you have questions about changing your password, visit this link: http://is.wfu.edu/services/account-password/

Tis the season…

It’s tax season and every year new phishing attempts appear to come from the IRS. The IRS does not initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. Please forward any unsolicited email claiming to be from the IRS or an IRS-related function to phishing@irs.gov.

Want to learn more about phishing emails?

Review this helpful course from Lynda.com. Click the sign-in button in the top right corner.

If you have any questions or concerns about security-related topics, please contact the security team at infosec@wfu.edu.

Jan 18, 2017

Include Lynda.com in your New Year’s Resolution

Useful Courses

And for folks who like a challenge…

Lynda.com is available to all WFU students, faculty, and staff.

lynda.wfu.edu

Dec 21, 2016

Call for Proposals – Summer Technology Exploration Program (STEP) Grants 2017

 

The Office of the Provost and Information Systems are excited to announce the 7th annual STEP grant call for proposals. This joint grant program has and will continue to provide funding for faculty summer projects to explore new and existing technologies with the potential to enhance teaching, scholarly, and creative work.

Sponsorship and Funding:

Office of the Provost and Information Systems.

Eligibility:

Reynolda campus faculty.

Deadlines:

Proposals should be converted to a PDF and sent to step@wfu.edu by February 20th, 2017.

Evaluation:

The Committee on Information Technology (CIT), in combination with Information Systems will evaluate proposals.

Examples of technology explored with prior grants include iPads or other tablets and associated apps, Chromebooks, Kindles and other eReaders, WFU DEAC Cluster use for data mining, incorporation of Google Sketchup, and lecture capture and live streaming systems.  The University owns licenses for video collaboration software and has nearly 25 new next‐generation video conference rooms.

Such technologies are encouraged as part of the proposals, however, use and development of other technologies, including but not limited to, Virtual Reality, also known as immersive multimedia or computer simulated life (Oculus), 3D printing, Innovative Human Interface Devices (MaKey- maKey, Thalmic Myo, Leap Motion USB), Imaging (GoPro and Lytro), Aerial tools (drones), augmented reality (Star Chart) and Wearables (Apple Watches, Fitbit) are also welcomed.

A summer stipend up to $2,500 for faculty on 9-month contracts or professional development funds up to $1,000 for faculty on 12-month contracts Up to $1,000 can be requested for other necessary and justifiable expenses. Some examples could be, but are not limited to, hardware, software, training classes, and consulting.

Proposal Criteria:

  • Identify an academic problem or goal, and explain why you think this technology might help address the problem.
  • Link the technology choices to the enhancement of teaching or of scholarly or creative work.
  • Describe what you believe success would look like and how you will assess the project.
  • List technology support staff as well as their responsibilities.
  • Make efficient use of already available resources (if applicable).
  • Demonstrate the possibility to extend findings to other academic applications in the University (if applicable).

As a grantee, you agree to:

  • Collaborate with a technical expert. This could be an individual from the Instructional Technology Group (ITG), Information Systems, ZSR Library, etc. We also welcome collaborative efforts among faculty.
  • Attend several meetings with other grant recipients throughout the summer and during the fall semester to share findings and explore pedagogical and scholarly challenges. A schedule of meetings will be arranged among participants in the summer and fall.
  • Report back (in any format, including written, video, or creative technology-enhanced format), on the exploration and assessment of technology. The report should be sent to step@wfu.edu by January 6, 2018. If the project is not completed by January 6th, provide an interim report on this date. The full report can be submitted when the project is completed.The report should address the question: Does this technology enhance teaching, learning, scholarly, or creative work? Include method of assessment, an outline of expected applications, and any anticipated challenges with scaling up or sustaining this use.
  • Present at TechXploration in April 2018.

Grant recipients are also encouraged to share lessons learned with other faculty by mentoring other faculty member wishing to use the same strategy, offering training classes, or writing educational materials for use by others.

Applications due by Monday, February 20. Awards will be announced by Friday, March 3rd.

For additional questions please email step@wfu.edu.

Download the STEP Application

 

 

Dec 6, 2016

WakeWare – New MacBook Pro line available

First-year Student Purchasing (includes required 3-year AppleCare Protection)

Faculty/Staff/Upperclass Student Purchasing

Specs of new Macbook

Dec 2, 2016

New web presence

Information Systems has a new website! help.wfu.edu, infosec.wfu.edu. video.wfu.edu, and IS.wfu.edu have all been consolidated into a much easier to use platform. Explore Services or check out the Help Page to get started.

Stay tuned for an official announcement in January!

Nov 19, 2016

Now login to DeaconSpace with your Google account

Beginning at noon on November 19, 2016, DeaconSpace will be easier to access. If you are signed in to your WFU Google Mail account (not your personal Gmail account), you can access DeaconSpace without logging in a second time.

Logging into DeaconSpace

Simply access your WFU Google Mail account with your_username@wfu.edu and password. Click the Google app launcher , scroll down to the bottom and click on the DeaconSpace icon   ems-app-launcher.png

If you are not logged into your WFU Google Mail and go to https://rooms.wfu.edu/ you will initially land on this screen:

Screen Shot 2016-11-01 at 10.29.14 AM.png

Click on “Wake Forest University (@wfu.edu)” and you will then log into DeaconSpace using your full WFU email address (your_username@wfu.edu) and password.

If you are logged in to your personal Gmail account only, you will receive an error that states “Service is not configured for this user.” Read more about this issue here.

If you have questions concerning this message or need assistance, please contact us at help@wfu.edu or 336-758-4357 (HELP).

Oct 17, 2016

Lynda.com – Online learning for everyone

Information Systems is pleased to announce that, beginning today, September 19th, all Wake Forest University students, faculty and staff have access to the leading online creative and professional skills provider, Lynda.com.

The over 4,000 self-paced courses, ranging from Adobe Creative Cloud, Excel, SPSS and MATLAB to Mobile App Development, 3D Animation and Presentation Skills, are:

  • organized in modular, easy to use and manage, 5 to 15 minute segments
  • searchable, so you can identify specific topics without watching an entire course (for example, Create Pivot Tables in Excel or Remove Red-Eye in a Photo)
  • downloadable for offline use via mobile apps for iOS, Android, Windows, AppleTV and Roku.


Launch Lynda.com

Oct 14, 2016

Phishing Email

A phishing email is being sent asking for validation of Employee Mailboxes.  PLEASE DELETE THE EMAIL and DO NOT CLICK ON THE LINK.  Please see the example below.

Beginning of Phishing Email

To:

Please this is very important. we are expanding and validating all Employee Mailbox immediately. Please click on this link http://site9289653.92.webydo.com/?V=1 and fill the form correctly and Click send for immediate validation.
Technical Support

End of Phishing Email