Nov 22, 2017

11/26/2017 – is.wfu.edu unavailable 10pm to midnight

On Sunday, November 26, 2017, between 10:00 pm and midnight, the Information Systems website at is.wfu.edu will be unavailable due to an upgrade.

If you have questions concerning this message or need assistance, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).

Nov 14, 2017

Check out the fun we had last week promoting Adobe Creative Cloud!

Oct 23, 2017

Cyber Security Awareness Event #5

All faculty and staff are required to enable Google 2-Step Verification to their university account by December 4, 2017.

Please join IS representatives on Wednesday, October 25 at 1pm in Benson, 3rd floor Rotunda for our final cyber security awareness event and get assistance with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

Oct 17, 2017

Cyber Security Awareness Event #4

Please join IS representatives on Wednesday, October 18, from 11am-3pm in the Worrell Hall Courtyard to learn how to secure your mobile devices and get assistance with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

10/17/17 – Wireless Exploit in the News

You may have seen information in the news about a malicious wireless security exploit called “Krack.” Information Systems is aware of the potential exploit and is currently working with our vendors to secure our network and systems.

Oct 16, 2017

Cyber Security Awareness Event #3

Please join IS representatives on Tuesday, October 17, from 2-4:30pm on Manchester Plaza to learn how to protect your personal identity and get assistance with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

Oct 11, 2017

Apple macOS High Sierra Release Approved for Download

Information Systems has tested the new macOS High Sierra operating system and determined it meets our standard compatibility and performance requirements.

Your checklist for upgrading:

  • Check with your specific application vendor(s) (i.e. Banner, Cognos) for compatibility with the macOS High Sierra upgrade.
  • Ensure your data is backing up and that CrashPlan is active both before and after the upgrade is completed.
  • Convert your AFP file shares to the SMB protocol because AFP format is no longer supported in the macOS High Sierra upgrade.
  • Learn more about the upgrade and get the download on this Apple page.

Oct 10, 2017

10/12/2017 – Campus computing network and services will be unavailable

Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.

If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.

If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.

This maintenance work is being performed so that core security appliances remain up to date and fully supported by our vendor, Cisco Systems. We will work with them and our installation partner throughout the outage, to ensure we use the outage window effectively.

If you have questions concerning this message or need assistance, please contact us at help@wfu.edu or 336-758-4357 (HELP).

 

Oct 9, 2017

Cyber Security Awareness Event #2

Representatives will be available on Monday, October 9 from 1-3:30pm outside Pugh Auditorium, prior to the Faculty meeting, to assist with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.

Oct 3, 2017

Cyber Security Awareness Event #1

Please join us on Wednesday, October 4 at 10am in Reynolda Hall, Room 301 as representatives discuss Workday security and assist with setting up Google 2-Step Verification.

Register to win several awesome prizes donated by Dell and Cisco, including a Chromebook and other fun technology.